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Find a Location

Request a Test, LTD. has 1 locations, listed below.

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    Business ProfileforRequest a Test, LTD.

    Medical Testing
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.91/5stars

    Average of 195 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/29/2006

    Years in Business: 23

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Request A Test, Ltd. provides affordable lab testing services direct to the consumer, nationwide.

    Business Details

    Location of This Business
    7027 Mill Rd Ste 201, Cleveland, OH 44141-1852
    BBB File Opened:
    2/15/2005
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Incorporated:
    8/10/2002
    Accredited Since:
    6/29/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Noelle Perez, Manager
    Contact Information

    Principal

    • Ms. Noelle Perez, Manager

    Customer Contact

    • Ms. Noelle Perez, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/23/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Monday, September 20th, I had a scheduled appointment with ******* to have blood taken to test my blood type, as well as for the COVID Antibodies test. I selected ******* for my lab work because they are "in-network" with my insurance company. When I arrived at *******, the representative collected my blood, but stated that I would need to order the test through "requestatest.com". She also stated that I would be reimbursed through my insurance company. I contacted my insurance provider and they gave me the following list of information needed in order for them to reimburse the $45 that I paid: * Diagnosis code * Description of services performed or a billing code * Date of service * Federal Tax Identification Number (from treating doctor or facility) * Billing and servicing address * Receipt showing payment I emailed "*********************" on 9/22/21 requesting this information so that I could be reimbursed. They responded on 9/22/21 and stated that they cannot provide the info
    Read More

    Customer Reviews

    195 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    C. McKnight

    5 stars

    04/04/2024

    Chauntae ******* with customer service is awesome as well as her colleague who I didn’t get her name. I had a test scheduled with LabCorp and the employees were totally clueless. First, they assumed I was getting a urine drug screen and told me I had the wrong order number, this is when I spoke with the first young lady who cleared the matter up. She was knowledgeable, patient and sweet. I sure wish I knew her name. Then, instead of LabCorp collecting a blood sample they insisted on the test being a urine. Later, I spoke with Chauntae who set me up to get retested, free of charge. Shes so sweet and even followed up with me a few days later. This company has A-1 customer service which makes patients want to return for services! I sure will! Request a Test give those young ladies a raise, they deserve it! And you should be able to pull up the first young ladies name who helped me in your system, she deserves this praise attached to her name, thanks!

    Request a Test, LTD. Response

    04/08/2024

    Thank you for your incredible review! We are glad that Yanaris and Chauntae were able to assist and that you were satisfied with our service! We look forward to assisting you in the future!

    Customer Response

    04/09/2024

    Awesome! That’s the other young ladies name, Yanaris!!!! You guys hired some amazing employees! Thanks for an amazing experience!

    Local BBB

    BBB Serving Greater Cleveland

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