BBB Accredited Business since
Phone: (216) 741-4400 Fax: (216) 459-0999 4935 State Rd., Cleveland, OH 44134
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
View Business Review Inquiries
A BBB Accredited Business since
BBB has determined that Mattress Showcase meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Mattress Showcase include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||4|
Additional Complaint Information
According to the company's Web site, as of July 2011, there are nine Mattress Showcase locations in Ohio and one in Pennsylvania. Each location is independently owned & operated.
The following customer experience is not cumulative and reflects complaint activity only for the State Road location.
For a report on another location, you may wish to visit the National BBB website at www.bbb.org.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. John D. Platt, Owner Ms. Amy Von Alt, Manager
Mattresses Bedding Furniture - Retail
Products & Services
Mattress Showcase sells the following brand(s): Simmons, Tempur-Pedic, Englander, White Dove, King Koil Solstice, Leggett and Platt