BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Lawn Control Center include:
- 21 complaints filed against business
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Lawn Control Center include:
- Length of time business has been operating.
- Response to 21 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||16|
|Total Closed Complaints||21|
Additional Complaint Information
The BBB has received a pattern of complaints against this firm concerning dissatisfaction with the quality of the lawn services performed; some complainants state that their lawn is in worse condition than before the company's services and in a couple of instances that the firm actually damaged their lawn. Other complaints concern dissatisfaction with the company's customer service, specifically that no live person can be reached via telephone and that the company does not return telephone calls. On September 6, 2013, the BBB contacted the company concerning this apparent complaint pattern and its failure to correct the underlying cause of these complaints. The company did not respond to the BBB.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Ohio State Department of Agriculture
8995 East Main Street, Reynoldsburg OH 43068
Phone Number: (614) 728-6250
Fax Number: (614) 466-4346
Type of Entity
Business ManagementMr. Brad Hackney, Owner
Lawn Maintenance Fertilizers Snow Removal Service