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BBB Accredited Business since

The Ohio Valley Group, Inc.

Additional Locations

Phone: (440) 543-0500 Fax: (440) 543-0595 16965 Park Circle Drive, Chagrin Falls, OH 44023 View Additional Email Addresses http://www.ohiovalleygroup.com

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Description

Complete landscape design and installation; Complete Tree Service by Certified Arboristis, Complete property maintenance, irrigation, lighting, draingage, masonry, stamped concrete

BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Ohio Valley Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for The Ohio Valley Group, Inc. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Ohio Valley Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: October 22, 1999 Business started: 12/01/1989 in OH Business incorporated: 07/31/1989 in OH
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio State Department of Agriculture
8995 East Main Street, Reynoldsburg OH 43068
http://www.ohioagriculture.gov
Phone Number: (614) 728-6250
Fax Number: (614) 466-4346
foodsafety@mail.agri.state.oh.us

Type of Entity

Corporation

Business Management
Mr. Andrew F. Dangelo, President Ms. Kathleen B. Dangelo, Vice-President, Human Resources
Contact Information
Principal: Mr. Andrew F. Dangelo, President
Customer Contact: Ms. Kathleen B. Dangelo, Vice-President, Human Resources
Business Category

Landscape Designers Lawn Maintenance Tree Service Drainage Contractors Golf Course Construction Patio & Deck Builders Patio, Porch & Deck Enclosures Fertilizers Underground Sprinkler Lawn Sprinkler Parts Pest Control Services Snow Removal Service Irrigation Systems & Equipment Lighting Systems & Equipment Landscape Architects

Method(s) of Payment
MasterCard, Visa, PayPal [via our website at www.ohiovalleygroup.com
Alternate Business Names
Ohio Valley Landscapes & Design, Inc.
Industry Tips
Lawn Care Companies

Additional Locations

  • 16965 Park Circle Drive

    Chagrin Falls, OH 44023 (440) 543-0500

  • THIS LOCATION IS NOT BBB ACCREDITED

    566 Hartneck Rd.

    Valley City, OH 44280

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Email Addresses

  • - Communication/Mass Email
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Complaint Detail(s)

9/19/2011 Billing/Collection Issues
1