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Shaker Landscaping & Snowplowing

Additional Locations

Phone: (216) 991-5760 Shaker Landscaping & Snowplowing, Beachwood, OH 44122

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Description

This company offers services in remodeling, renovations, snowplowing and landscaping.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Shaker Landscaping & Snowplowing include:

  • 1 serious complaint filed against business

Factors that raised the rating for Shaker Landscaping & Snowplowing include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Shaker Landscaping & Snowplowing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: July 19, 1995 Business started: 01/01/1973
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio State Department of Agriculture
8995 East Main Street, Reynoldsburg OH 43068
http://www.ohioagriculture.gov
Phone Number: (614) 728-6250
Fax Number: (614) 466-4346
foodsafety@mail.agri.state.oh.us

Type of Entity

Sole Proprietorship

Business Management
Mr. Joe Gyurgyik, Owner
Contact Information
Principal: Mr. Joe Gyurgyik, Owner
Business Category

Landscape Contractors Contractors - General Construction & Remodeling Services Snow Removal Service

Alternate Business Names
Shaker Renovation Shaker Snowplowing

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 22893

    Beachwood, OH 44122

  • THIS LOCATION IS NOT BBB ACCREDITED

    Shaker Landscaping & Snowplowing

    Beachwood, OH 44122 (216) 991-5760

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

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Complaint Detail(s)

7/27/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: When the owner of Shaker Landscaping, Joe Gyurgyik, called me to let me know that my $965 check for lawn mowing services was not made out for the correct amount, I asked him to return my check. He told me that he would not return the check but would, instead, shred it. I then found a new company to mow my lawn and have signed up for services with them. Later, I discovered that Mr. Gyurgyik chose to cash my check. No services have been rendered by him and not any portion of my $965 payment has been returned, despite his promise to do so. (Mr. Gyurgyik told me that he knew he was doing the wrong thing when he cashed my check but did so anyways in light of his financial troubles.)

Desired Settlement: I'd like Mr. Gyurgyik to return my $965.Mr. Gyurgyik's new email address is: artlmtd@yahoo.com

Business Response:

ID: *******

******* ******, upon her request, was given an estimate(with option A or option B)

for mowing her property at **** ** ***********<st1:place w:st="on">. She checked A and sent in a partial

payment by check for $964.91 on a balance of $1072.12, along with a signed and dated

proposal (copy enclosed). Shaker Landscaping hired additional help and bought extra

equipment to service her property. ****** then notified us that she had found a com-

pany that would do the work for a cheaper price and demanded that we return her

check. We informed her that we do not offer refunds once a customer has signed a

proposal and sent us a check.

If clients could just change their mind and cancel whenever they feel like it or whenever

they get a cheaper price, it would throw our business into complete chaos and most

likely bankrupt our company in a short time. We have been in business for 40 years,

have an A+ rating with the Cleveland BBB and have learned from experience in our

early years to watch out for customers who are "fishing" for the lowest price and have

established pricing refund guidelines that address these issues and apply to all prospec-

tive clients(brochure copy enclosed).

We do not offer refunds—-only credits to the client's account. This credit can be used

towards any service that we offer during the calendar year. This information was pre-

sented to *** ******* who declined the credit. A refund(copy enclosed) of $100 was

sent to ****** and her account was credited for the balance of $864.91. No work was

done at her property but the estimate/proposal cost our company salary time, gas & in-

surance expense, office expense(writing up proposal and placing her on the mowing

schedule) and extra cost in hiring additional labor and buying additional equipment(which sits idle at this time).

BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved