Business ProfileforSelman & Company

I was shocked to see my almost exact scenario just posted on BBB on Jan24....this seems to be a pattern. Feb. 20, 2024, I was in middle of the process of filing for *** coverage when to my surprise I received that my claim had been denied for non-payment. Like others SelmanCo customers, I pay quarterly for this policy. And I always get a statement in the mail to make the payment. Ive been doing this since the beginning of the policy in 2017. And after the call ended with the Hartford *** agent that I was being declined, I realized I had never received any statements of any kind. I looked online and saw that my policy said terminated. So I called immediately to figure out what was going on. The rep said they had mailed the statement of payment due. Then also mailed a 2nd notice. Then also mailed a termination notice for my *** insurance policy. I've never received any of these three notices that they claim to have mailed over several months. I asked if I could pay now. He said the only way to get the policy re-instated was to write a letter. I'm currently in the process of sending this re-instatement letter now. But I find in interesting that I stop receiving all mail/correspondence (including statements) from them when I submitted a *** disability claim in 9/2023, which I was informed I needed to wait until Feb 2024. Which I filed again in Jan 2024, but now I've been denied for non-payment. So seems like they are trying to get rid of those who file a disability claim in an unethical manner. I find it suspicious that I did not receive any of the supposed communications about this from them via mail over several months time, when I've lived here since 2006. My goal is simple: I want my original *** policy back. I've been paying it since 2017 only to be cut off in suspicious manner once I actually file to a claim. Quoting other complaints: "Something is not right here." Seems like discrimination against those filing claims for Long Term Disability.