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BBB Accredited Business since

BrightGuy, Inc.

Phone: (440) 942-8318 Fax: (440) 942-3556 View Additional Phone Numbers 38205 Stevens Blvd. Unit B, Willoughby, OH 44094

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This firm specializes in flashlights for consumer, commercial and industrial applications, including dive lights, headlamps, LED flashlights, bulbs, and replacement parts. These products are available at its retail location and through its website.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that BrightGuy, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on BrightGuy, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: December 27, 2004 Business started: 05/06/1998 Business incorporated 04/09/1998 in OH
Type of Entity


Business Management
Mr. Greg Atwell, President
Contact Information
Principal: Mr. Greg Atwell, President
Business Category

Industrial Equipment & Supplies Lighting Systems & Equipment Lights Bulbs & Tubes Batteries - Storage-Retail Internet Shopping

Products & Services

BrightGuy, Inc. sells the following brand(s): Bayco, Bayco, Bright Star, Bright Star, Fenix, Fenix, Leatherman, Leatherman, LedLenser, LedLenser, Night Stick, Night Stick, Petzl, Petzl, Princeton Tec, Princeton Tec, Streamlight, Streamlight, SureFire, SureFire, Underwater Kinetics, Underwater Kinetics

Method(s) of Payment

Visa, Mastercard, Discover, AMEX, Paypal

Customer Review Rating plus BBB Rating Summary

BrightGuy, Inc. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.