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BBB Business Review

This Business is not BBB accredited

Home Service USA, Inc. (Cleveland, Ohio)

Additional Locations

Phone: (305) 591-4541 Fax: (305) 263-7000 View Additional Phone Numbers 5301 Blue Lagoon Dr. Ste. 400, Miami, FL 33126 View Additional Email Addresses http://www.hsusacorp.com

View BBB Rating for Home Service USA, Inc. (Cleveland, Ohio)'s headquarters.

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Description

This company partners with water and energy utility companies to provide home emergency repair protection plans / warranties. Examples of items covered would include the water service line, sewer lateral, internal plumbing, gas supply lines and electrical wiring as well as heating and cooling equipment.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

This company is located in Miami, Florida, in the service area of the BBB Serving Southeast Florida and the Caribbean located in West Palm Beach. However, since they are accredited with the Cleveland BBB, all complaints and other matters involving their marketplace conduct within our five county service area are processed through the Cleveland BBB.

BBB Complaint Information

Find aggregate BBB complaint information for Home Service USA, Inc. (Cleveland, Ohio). BBB of Southeast Florida & the Caribbean has the full report as that BBB handles all complaints for Home Service USA, Inc. (Cleveland, Ohio).

Additional Information

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BBB file opened: December 10, 2007 Business started: 11/01/2003 Business incorporated: 04/19/2002 in PA
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Insurance
50 W. Town Street; Third Floor - Suite 300, Columbus OH 43215
http://www.insurance.ohio.gov
Phone Number: 614-644-2658
Fax Number: 614-644-3743

Type of Entity

Corporation

Business Management
Mr. Jonathon King, C.E.O. Mr. Neil Grant, Secretary Ms. Kimaada Lee, Consumer Advocate
Contact Information
Customer Contact: Ms. Kimaada Lee, Consumer Advocate Principal: Mr. Jonathon King, C.E.O.
Business Category

Home Warranty Plans Utility Contractors Insurance - Homeowners

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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