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            Customer ReviewsforFuller Flooring & Design

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            3 Customer Reviews

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            • Review from Stephen C

              4 stars

              11/15/2022

              Very happy with the renovations provided by Fuller Flooring -- three rooms of carpeting, one bathroom and laundry room with new luxury vinyl, and the master bathroom was tiled in a beautiful, new porcelain tile. In spite of some supply chain issues and one, minor installation adjustment we are very happy with the results.
            • Review from Richard H

              5 stars

              08/17/2022

              Great service and timing! Company cares about their customers and walks you through the whole process.

              Fuller Flooring & Design Response

              08/18/2022

              Thank you so much for the review Richard. It was a pleasure working with you and we appreciate your business!
            • Review from Marj S

              5 stars

              07/20/2021

              It started when I needed new carpet and someone told me they had purchased at a store in Willoughby but could not recall the name. I went online and found Fuller. I visited the store one Saturday afternoon and chose a few samples to take home. I worked with Madison and she was terrific. I finally decided on the carpet and to my surprise it was in stock. I placed the order and it was in before the date they had given me. I then started working with Debra. She asked me about my installation and I informed her that I had someone to install and they were scheduled to be there on Monday July 5. Well, he partied a bit too much and never returned my calls. I was stuck not knowing what to do. I called Debra on Tuesday morning and the first thing she said was "I wish you had called 10 minutes ago, I had a cancellation." She kept asking me questions on what was going on, was everything already moved, etc. She told me that she was going to make a call and get back with me. When she called me back she said, Dave (her brother) could come by at 2:00 to measure. We decided on 2:30 and he was there on time and Low and behold, she got me scheduled during that earlier cancellation. I was ECSTATIC! Dave and Amante showed up the next morning (ON TIME) to pick up the carpet. I purchased the padding thru them since my installer never showed up with that either. The price for both was unbelievable! They did a terrific job wrapping the steps and the entire job. Thank you, Madison, Debra, Amante and Dave. Whenever anyone mentions they need carpet, I will be sending them your way. Their customer service is phenomenal!!

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