BBB Accredited Business since

Peerless Electric Co., Inc.

Phone: (440) 942-7720 Fax: (440) 266-1750 View Additional Phone Numbers 7325 Production Dr, Mentor, OH 44060 View Additional Email Addresses

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Peerless Electric Co., Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Peerless Electric Co., Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Peerless Electric Co., Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 23, 1997 Business started: 01/01/1991 in OH Business incorporated 10/15/1991 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Construction Industry Licensing Board
6606 Tussing Rd., Reynoldsburg OH 43068
Phone Number: (614) 644-2223
Fax Number: (614) 644-2618

Type of Entity


Business Management
Mr. Aaron Caunter, Director of Purchasing
Contact Information
Customer Contact: Mr. Aaron Caunter, Director of Purchasing
Principal: Mr. William Cheraso, President
Business Category


Business Management

William Cheraso is also the President of Intergrated Systems.

Aaron Caunter is also the Corporate Administrator of Integrated Systems.

Both companies are located at the same address. However, each company has its own specific telephone number.

To access a detailed report regarding this company (s), call the BBB Anytime Line at 216-241-7678 and enter the telephone number of the company you would like a report on, or check the BBB's website at

Additional Locations

  • 7325 Production Dr

    Mentor, OH 44060 (440) 942-7720 (440) 290-7001 (866) 951-9473


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/27/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: company performed work for a tenant and file a mechanics lien on my property without my permission to do the work

Desired Settlement: mechanics lien removed, attorney costs reimbursed

Business Response:

Business responded to complaint. 

We were contracted to provide electrical contracting services.  The contracting party (requesting the work) was delinquent with its payment. We contacted our legal counsel and they advised us of the proper and legal course of action that needed to be taken.  A lien was placed on the location, based upon the advice of counsel,  where the work was performed which is allowed by the laws of the State of Ohio.  Such laws protect contractors from being taken advantage of. The complaint filed by Mr. ****** against Peerless Electric Co., Inc. is unfair and unfounded.  First, Mr. ****** was NOT a customer of Peerless Electric. Secondly, Mr. ******'s complaint is really between himself and his tenant.  Peerless Electric is an innocent third party that was simply protecting its payment rights under the Ohio Revised Code.  Lastly,  to the best of our knowledge the lien has been removed.   
***** *******
Director of Customer Service
Peerless Electric Co., Inc &
Integrated Systems Inc.
7325 Production Dr., Unit A
Mentor, OH 44060
W - 440-290-7001
C - 216-990-5049
F - 440-266-1750

Business Response: Here is a copy of the signed contract approving the work to be completed on a time and material basis by the tenant that we performed work for. Do you need additional documentation showing each and every day with his signature acknowledging the work that was done and materials used? Or could I send you the invoice we sent originally or a new version that shows it was paid? I have a folder that is over an inch thick and don't want to send anything that would not be considered useful. Thank you.

***** *******

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Peerless Electric Co., Inc.
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)