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BBB Business Review

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BBB Accredited Business since

College Planning Network

Phone: (866) 207-5545 Fax: (216) 464-2085 23625 Commerce Park Ste 200, Beachwood, OH 44122 http://www.collegeplanningnet.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description


This company is a national servicing organization for its network of independent College Funding Advisors and their clients.  It provides college admissions, funding and financial aid services to families with college bound students. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that College Planning Network meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for College Planning Network include:

  • Length of time business has been operating
  • Response to 17 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 14
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

85 Customer Reviews on College Planning Network
Customer Experience Total Customer Reviews
Positive Experience 81
Neutral Experience 1
Negative Experience 3
Total Customer Reviews 85

Additional Information

BBB file opened: May 14, 2007 Business started: 03/01/2006 in OH Business incorporated 02/05/2008 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Commerce / Division of Financial Institutions
77 South High Street, 21st Floor, Columbus OH 43215-6120
http://www.com.ohio.gov/fiin
Phone Number: (614) 728-8400
Fax Number: 614-728-0380
webdfi@dfi.com.state.oh.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott Weingold, Co-Founder & Principal Mr. Adam Blumenthal, Director of New Enrollments Mr. John Hollis, Co-Founder & Principal Ms. Lisa Janasek, Human Resources Coordinator Mrs. Tanya Koons, VP – Operations Ms. Jody Polster, Service Center Manager
Contact Information
Customer Contact: Ms. Jody Polster, Service Center Manager
Principal: Mr. Scott Weingold, Co-Founder & Principal
Business Category

Educational Consultants Financial Services

Business Management

Mr. Scott Weingold is also a principal of Strategic College Funding Solutions, Inc. which is located at the same address in Mayfield Heights, Ohio and shares the same telephone number of 216-468-0363.

To access a detailed report regarding this company (s), call the BBB Anytime Line at 216-241-7678 and enter the telephone number of the company you would like a report on, or check the BBB's website at www.Clevelandbbb.org.

Industry Tips
Financial Services
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.