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Find a Location

Acclaim Renovations & Design has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAcclaim Renovations & Design

    Remodel Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/19/2024

    Years in Business: 2

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Acclaim Renovations & Design is a Full-Service Remodeling Contractor in Mentor, OH.

    Products & Services

    Acclaim Renovations & Design is a full-service, design-build firm specializing in Home Remodeling, including distinctive Kitchens, Bathrooms, Basements & more!

    Business Details

    Location of This Business
    8550 East Ave, Mentor, OH 44060-4302
    BBB File Opened:
    10/29/2002
    Years in Business:
    2
    Business Started:
    8/1/2021
    Business Incorporated:
    5/6/2022
    Accredited Since:
    4/19/2024
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • One Man and a Hammer, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Robert Potocar, Owner
    • Patty Moss, Bookkeeper
    Contact Information

    Principal

    • Mr. Robert Potocar, Owner
    • Patty Moss, Bookkeeper

    Customer Contact

    • Mr. Robert Potocar, Owner
    • Patty Moss, Bookkeeper
    Additional Contact Information

    Fax Numbers

    • (440) 367-1000
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/24/2021

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Thank you for your help. We paid $2000 to Acclaim to assist us with a future state design of our house so we could view and make changes accordingly for an upcoming plan to remodel our home (kitchen, living room, office, dining room, staircase, hallway, master bedroom and master bedroom). What we received initially was a quick current state. We asked for the future state. Later we received a partial future state addressing just part of the kitchen. I even met with Bob to discuss what we would like. We never received complete drawings to approve and agree upon then start the project. Bob did offer a contract to sign. We did not want to sign a contract without viewing the design we originally paid for. Bob seemed to take a bullying approach. I did not feel comfortable anymore and asked for $1000 dollars (half the money we put down) back to move forward with someone else, since Bob did not provide us with what we originally asked and paid for. Bob refused to refund half the money.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carrie R.

    1 star

    02/05/2022

    I met with Bob from Acclaim to discussing our budget for our kitchen remodel on Nov. 19th 2021. He assured me that his company could do the job. I signed the contract and gave him 2000.00 dollars. His final ( his words) cost analysis was given to us Jan 19th 2022. His offer was 15 thousand dollars past our budget. My husband and I spent two hours with him at his office to design kitchen, which we never got the final plans for. We decided to go with another company in January. No Plans, No plans within budget. No refund. And of course blamed in on us. After reading other reviews on the BBB, the behavior was similar. Buyer beware. DO NOT SIGN CONTRACT. This appears to be a pattern of doing business.

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