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Find a Location

Conrad's Tire Express & Total Car Care has 39 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Conrad's Tire Express & Total Car Care

      14577 Lorain Ave Cleveland, OH 44111-3156

      BBB Accredited Business
    • Conrad's Tire Express & Total Car Care

      123 N Saint Clair St Painesville, OH 44077-3932

      BBB Accredited Business
    • Conrad's Tire Express & Total Car Care

      12629 Detroit Ave Lakewood, OH 44107-2831

      BBB Accredited Business
    • Conrad's Tire Express & Total Car Care

      1325 Dover Center Rd Westlake, OH 44145-1321

      BBB Accredited Business
    • Conrad's Tire Express & Total Car Care

      14960 Snow Rd Brook Park, OH 44142-2453

      BBB Accredited Business

    Business ProfileforConrad's Tire Express & Total Car Care

    Auto Repair
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.39/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    45 complaints closed in last 3 years

    23 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/1973

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Conrad's Tire Express & Total Car Care provides sales, service and installation of a complete line of tires from top manufacturers. 

    Products & Services

    Maintenance Services

    Business Details

    This is a multi-location business.

    Find a Location

    Conrad's Tire Express & Total Car Care has 39 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Conrad's Tire Express & Total Car Care

        14577 Lorain Ave Cleveland, OH 44111-3156

        BBB Accredited Business
      • Conrad's Tire Express & Total Car Care

        123 N Saint Clair St Painesville, OH 44077-3932

        BBB Accredited Business
      • Conrad's Tire Express & Total Car Care

        12629 Detroit Ave Lakewood, OH 44107-2831

        BBB Accredited Business
      • Conrad's Tire Express & Total Car Care

        1325 Dover Center Rd Westlake, OH 44145-1321

        BBB Accredited Business
      • Conrad's Tire Express & Total Car Care

        14960 Snow Rd Brook Park, OH 44142-2453

        BBB Accredited Business
      Headquarters
      14577 Lorain Ave, Cleveland, OH 44111-3156
      BBB File Opened:
      1/1/1969
      Years in Business:
      55
      Business Started:
      1/1/1969
      Business Incorporated:
      3/20/1969
      Accredited Since:
      4/1/1973
      Type of Entity:
      Corporation
      Number of Employees:
      325
      Alternate Business Name
      • Blue Falls Car Wash
      Business Management
      • Mr. Sam Jakabcic, General Manager
      • Mr. Richard Winkler, Sales Manager
      Contact Information

      Principal

      • Mr. Sam Jakabcic, General Manager

      Customer Contact

      • Mr. Richard Winkler, Sales Manager
      Additional Contact Information

      Fax Numbers

      • (216) 941-3919
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      45 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/18/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I took my work vehicle(corporate account) to Elyria Conrad’s (midway mall) for a tire patch and to look at my tire pressure sensor as it was not registering on the dash. When told my truck was ready for pick up told me they handled everything and was good to go. On the drive home I was loosing pressure in my tire that was supposed to be patched. And my tps was still not registering the tire they was supposed to look at. Called when I got home for them not picking up at 5:57 when they close at 6. Took to Firestone next day to have them say screw is still in tire and I have no tps sensor attached to my other tire. Had them look over all 4 tires to make sure they didn’t patch another screw I could’ve had. Was told there’s no patches in any tires and screw is present and will need a new tire since within 1” from sidewall. I will do everything in my power to remove the corporate account to Firestone with the service I endured from Conrad’s.
      Read More

      Customer Reviews

      36 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kimberly B

      5 stars

      04/03/2024

      First, I would like to say I do not often post reviews, but Conrad's is an amazing company. While traveling home from a volleyball tournament, my check engine and tire indicator lights came on simultaneously; honestly, since it was just me and my thirteen-year-old daughter, I was scared. I pulled into Conrad's, and the workers were closing the building. I ran to the front, and no person was there, but then a man pulled around and asked if he could help; Conrad's turned on the lights, pulled my car in, repaired my tire, and saved us. I can't ever be thankful enough to Conrads for going above and beyond. I know you have families, and opening back up for me and my daughter (was tough), but considering we were about 80 miles from home, this was probably one of the most amazing things I have ever been around or seen any company do. Thank you Conrad's I cannot express enough gratitude. I will let everyone know of your generosity and caring company. Thank you for being a company of excellence. My appreciation goes beyond words. I will write this to inform everyone and mail a letter to your corporate office. Again, I do not think I can ever express my gratitude fully.

      Local BBB

      BBB Serving Greater Cleveland

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