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BBB Business Review

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BBB Accredited Business since

Isle of Skye Cashmere, LLC.

Phone: (888) 343-6771 Fax: (707) 222-0153 View Additional Phone Numbers 7801 Laurel Ave Ste A, Cincinnati, OH 45243 http://www.isleofskyecashmere.com



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Description

We are a small women's clothing store in Cincinnati, Ohio that specializes in Scottish cashmere sweaters.  In addition to our retail location, we sell many of our sweaters from our online store.  Occasionally, we will make a few of our more popular items from our retail store (such as shoes, shirts, or pants) available to our online customers.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Isle of Skye Cashmere, LLC. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Isle of Skye Cashmere, LLC. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Isle of Skye Cashmere, LLC.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 13, 2001 Business started: 10/01/2000 in OH Business incorporated 05/09/2001 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Rita Jones, Owner
Contact Information
Principal: Ms. Rita Jones, Owner
Business Category

Womens Apparel - Retail Designers - Apparel Internet Shopping Boutiques

Products & Services

Isle of Skye Cashmere, LLC. sells the following brand(s): Fabrizio Gianni Jeans, Isle of Skye Cashmere, J Brand Jeans, Katherine Hooker, LK Bennett Shoes, Loro Piana, Repetto Ballet Flats

Isle of Skye Cashmere, LLC. offers the following product(s): Cashmere Sweaters, Designer Apparel and Accessories

Hours of Operation
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 5:00 PM
F: 10:00 AM - 5:00 PM
S: 10:00 AM - 5:00 PM
Method(s) of Payment
We accept cash, checks and all major credit cards.
Refund and Exchange Policy
If you are not satisfied with your purchase for any reason, you may return your sweater for a full refund of the sweater purchase price within 30 days of receiving it. Standard shipping at Isle of Skye Cashmere is free, but premium shipping charges for Fedex 2 Day and Overnight shipping are nonrefundable. Also, charges for gift wrapping are not refundable.

You may also exchange your sweater for another size, color or style within 30 days of receiving it. On your first exchange, there is no additional shipping charge for standard shipping within the United States.
Service Area
global
Industry Tips
Internet, Shopping on the
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.