BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers windows & doors.
Request a Quote
A BBB Accredited Business since
BBB has determined that Gilkey Window Company Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Gilkey Window Company Inc. include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. John Michael Gilkey, President Vincent Gilkey, COO Mr. Kevin Hillebrand, General Sales Manager Mr. Cris Riel, Marketing Director
Windows - Installation & Service Doors Windows Windows - Vinyl Windows & Doors - Installation & Service Windows - Wood Doors - Vinyl
Gilkey Window Company is headquartered in Cincinnati, OH but also operates in other markets including Chicago, Dayton, Lexington and Louisville. Separate BBB Business Reviews on these locations may be available. Complaint and rating information in this BBB Business Review is limited to the Cincinnati market area.