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Find a Location

Totes Isotoner Corp. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Totes Isotoner Corp.

      9655 International Blvd West Chester, OH 45246-4861

    • Totes Isotoner Corp.

      1500 SE East Devils Lake Rd Lincoln City, OR 97367-2660

    • Totes Isotoner Corp.

      1480 Se East Devils Lake Rd Lincoln City, OR 97367

    • Totes Isotoner Corp.

      450 NW 257th Ave Ste 222 Troutdale, OR 97060-8502

    Business ProfileforTotes Isotoner Corp.

    Wholesale Slippers
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company manufactures & sells rain & cold weather apparel and accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    Totes Isotoner Corp. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Totes Isotoner Corp.

        9655 International Blvd West Chester, OH 45246-4861

      • Totes Isotoner Corp.

        1500 SE East Devils Lake Rd Lincoln City, OR 97367-2660

      • Totes Isotoner Corp.

        1480 Se East Devils Lake Rd Lincoln City, OR 97367

      • Totes Isotoner Corp.

        450 NW 257th Ave Ste 222 Troutdale, OR 97060-8502

      Headquarters
      9655 International Blvd, West Chester, OH 45246-4861
      BBB File Opened:
      3/1/1981
      Years in Business:
      100
      Business Started:
      1/1/1924
      Business Incorporated:
      4/9/1924
      Type of Entity:
      Corporation
      Business Management
      • Mr. Daniel Rajczak, President & CEO
      Contact Information

      Principal

      • Mr. Daniel Rajczak, President & CEO
      Additional Contact Information

      Fax Numbers

      • (513) 682-8611
        Primary Fax

      Phone Numbers

      Customer Complaints

      11 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/05/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I ordered an umbrella with auto open technology naturally thinking this meant that it opens via button and closes in the same fashion. This is not what I discovered when I opened it and tested it out of the box. I am a disabled person. I can barely even operate this umbrella which has to be manually closed. I contacted customer service and received very unhelpful, terse emails that did not even attempt to problem solve around this whatsoever. I cannot keep this umbrella and I don’t think it is odd to expect a $40 umbrella to close with a button. Since this needs to be returned, I also expect this response to include facilitation of that return easily. I do not have any ability to print out a label. I also expect this to be exchanged for an umbrella that opens AND closed automatically at no cost to me and to be presented with these options. I am including my order confirmation and email exchanges, which were highly unprofessional here. Additionally, if a customer asks for a supervisory review, then they should get one.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      William S

      1 star

      11/14/2022

      After two years of use ,the handle on my Totes auto open auto close umbrella becam so sticky as to be unusable.I tried several cleaning methods to no avail.Decided to file a warranty claim ,which I did over two months ago.I followed the steps they require as specified on their web site,no response and no eply to follow up correspondence.Their warranty is a scam,find another umbrella supplier!

      Local BBB

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