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BBB Accredited Business since

Puronics Service, Inc.

Phone: (513) 794-1010 Fax: (513) 771-0697 View Additional Phone Numbers 11799 Enterprise Dr, Cincinnati, OH 45241

Click for BBB Rating on Puronics Service, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers water purification, filtering and conditioning equipment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Puronics Service, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Puronics Service, Inc.. BBB of the Golden Gate & Northern California has the full report as that BBB handles all complaints for Puronics Service, Inc..

Additional Information

BBB file opened: April 01, 1984 Business started: 01/01/1983
Type of Entity


Business Management
Mr. Russ Puckett, General Manager
Contact Information
Principal: Mr. Russ Puckett, General Manager
Business Category

Water Soft & Conditioning Equipment Service & Supplies Water Treatment Equipment,Service & Supplies Water Filtration & Purification Equipment

Products & Services

Puronics Service, Inc. sells the following brand(s): General Ionics, Ionics , Puronics

Puronics Service, Inc. offers the following product(s): Acid Neutralizers, Bacteriostatic Water Conditioners, Iron Filters, Reverse Osmosis, Water Purification, Water Softeners

Alternate Business Names
General Ionics Inc. Puronics Retail Services Inc.
Additional Information

This company is headquartered in Livermore, California. A separte report for this company is available from the Golden Gate BBB by visiting This company previously operated under the name General Ionics.

Industry Tips
Water Conditioners
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.