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This Business is not BBB accredited

By Design Publishing LLC

Phone: (513) 792-9263   ! There is an alert on By Design Publishing LLC !


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This business is an organizer and promoter of tradeshows.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 7

Additional Complaint Information

By Design Publishing has a pattern of complaints concerning non-delivery of services and refund issues. According to complaints received at BBB, businesses pay By Design Publishing $500-$1500 to have a booth on display at a tradeshow organized by the business. When tradeshows organized by the business cancel, these customers are unable to get a refund as promised. By Design Publishing has not responded to BBB complaints, except in one case where By Design Publishing stated that the refund is forthcoming. BBB closed the case unresolved because the consumer never received the refund.  On July 7, 2012 BBB sent correspondence to By Design Publishing LLC requesting their voluntary cooperation in eliminating the pattern of customer complaints.  The business did not respond.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on By Design Publishing LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 04, 2003 Business started: 04/29/2003 in OH Business incorporated: 04/29/2003 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Hague Atkinson, Owner Ms. Melanie Atkinson, Publisher
Contact Information
Principal: Mr. Hague Atkinson, Owner
Business Category

Trade Shows, Expositions & Fairs Desktop Publishing

Alternate Business Names By Design Productions Bydesign Publishing LLC Cooking By Design RV Expo byDesign Southern Food & Wine Festival
Additional Information

BBB has requested basic information for this company but has not received a response. As a result, BBB may not have current information about the company.  According to BBB Investigations, the company's address: 9378 S Mason Montgomery Rd Suite 215 Mason, OH 45040, appears to be a UPS mailbox.  The phone numbers we had for the business are now disconnected.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

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Professional AffiliationsX

Types of Complaints Handled by BBB

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BBB Complaint Process

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According to information in BBB files, this business is no longer in business.

Mail sent to the business on 12/31/2012 was returned by the U.S. Postal Service as Undeliverable as Addressed.