BBB Business Review
This Business is not BBB accredited
By Design Publishing LLC
Phone: (513) 792-9263 ! There is an alert on By Design Publishing LLC !
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This business is an organizer and promoter of tradeshows.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||7|
Additional Complaint Information
By Design Publishing has a pattern of complaints concerning non-delivery of services and refund issues. According to complaints received at BBB, businesses pay By Design Publishing $500-$1500 to have a booth on display at a tradeshow organized by the business. When tradeshows organized by the business cancel, these customers are unable to get a refund as promised. By Design Publishing has not responded to BBB complaints, except in one case where By Design Publishing stated that the refund is forthcoming. BBB closed the case unresolved because the consumer never received the refund. On July 7, 2012 BBB sent correspondence to By Design Publishing LLC requesting their voluntary cooperation in eliminating the pattern of customer complaints. The business did not respond.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Hague Atkinson, Owner Ms. Melanie Atkinson, Publisher
Trade Shows, Expositions & Fairs Desktop Publishing
Alternate Business NamesArtExpobyDesign.com By Design Productions Bydesign Publishing LLC Cooking By Design RV Expo byDesign Southern Food & Wine Festival
BBB has requested basic information for this company but has not received a response. As a result, BBB may not have current information about the company. According to BBB Investigations, the company's address: 9378 S Mason Montgomery Rd Suite 215 Mason, OH 45040, appears to be a UPS mailbox. The phone numbers we had for the business are now disconnected.