BBB Logo

Better Business Bureau ®
Start With Trust®

BBB Business Review

BBB Accredited Business since

Right At Home Technologies, LTD

Phone: (513) 767-8887 View Additional Phone Numbers 9378 S Mason Montgomery Rd # 207, Mason, OH 45040 View Additional Email Addresses View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.


Right at Home Technologies, Ltd is an Electronic Systems Contractor providing residential and light commercial clients with Audio, Video, telephony, Surveillance, Security, networking, and energy management systems.  

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Right At Home Technologies, LTD meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Right At Home Technologies, LTD include:

  • Length of time business has been operating

Factors that raised the rating for Right At Home Technologies, LTD include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Right At Home Technologies, LTD
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 22, 2011 Business started: 03/08/2010 in OH Business incorporated: 03/08/2010 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State Fire Marshal, Ohio
8895 E Main Street , Reynoldsburg OH 43068
Phone Number: (614)752-8200

Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Mr. R.L. Johnson, CEO
Contact Information
Principal: Mr. R.L. Johnson, CEO
Business Category

Telephone Equipment & Systems Service & Repair Surveillance Equipment, Sales & Service Fire & Smoke Alarm Systems Audio-Visual Equipment - Dealers Home Theater

Products & Services

Right At Home Technologies, LTD sells the following brand(s): Centralite®, Dakota Alert, Denon, Everfocus, HAI (5 Star Dealer), Kichler Landscape Lighting, Linear Central Vacuum, Lutron, NEC Telephone Systems, Netgear , NuVo Technologies, Omnimount, OnQ, Peerless, Proficient Speakers, Speco

Right At Home Technologies, LTD offers the following product(s): Central Vacuum - Design, Installation & repair, Commercial Audio, Digital Signal, Home Automation, Home Theater, Intercom, Landscape Lighting Design - Installation - Repair, Light Commercial CCTV, Light Commercial Networking, Light Commercial Security, Light Commercial Telephone Systems, LIghting Control, Multi-Room/Whole House Audio, Residential CCTV, Residential Networking, Residential Security Systems, Surround Sound Systems - 5.1, 6.1, 7.1, exterior

Hours of Operation
Method(s) of Payment
Credit Card, & Check
Alternate Business Names
Elite Systems Solutions
Additional Information

Right At Home Technologies, LTD was formed in March, 2010 to offer home theater system services. Mr. RL Johnson previously offered these services under his other business entities, Rick's RAC Electric and Elite Systems Solutions.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


Thank you for your feedback!

Help us improve by taking our survey.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Phone Numbers


Additional Web Addresses


Additional Email Addresses

Find a LocationX

  Change Location
Show Only Accredited Locations

This survey does not collect personally identifiable information.