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          Ray St Clair Roofing Inc has 1 locations, listed below.

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            Business ProfileforRay St Clair Roofing Inc

            Roofing Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.88/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/1/1987

            Years in Business: 69

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Ray St Clair Roofing Inc in Fairfield, OH offers residential & commercial roofing - repairs and replacement, decorative and insulated siding, gutters & downspouts, chimney work - reveal crown, replacement windows, entry & patio doors & attic insulation.

            Products & Services

            roofing, gutters, siding, windows & doors, chiimney repair, attic insulation, skylights, Shutters, railings, flashing, soffits, roofing, gutters, siding, windows & doors, chiimney repair, attic insulation, skylights, Shutters, railings, flashing, soffits, Roof cleaning, Gutter Helmet - Gutter Protection System

            Business Details

            BBB File Opened:
            1/1/1955
            Years in Business:
            69
            Business Started:
            1/1/1955
            Business Incorporated:
            10/28/1993
            Accredited Since:
            5/1/1987
            Type of Entity:
            Corporation
            Number of Employees:
            50
            Alternate Business Name
            • St Clair, Ray Roofing Inc
            • Ray Saint Clair Roofing Inc
            Business Management
            • Mr. Kevin St. Clair, Vice President
            Contact Information

            Principal

            • Mr. Kevin St. Clair, Vice President
            Additional Contact Information

            Fax Numbers

            • (513) 682-4695
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/05/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Ray St. Clair put a complete new roof (tear off and new install) on our home June 2020. We recently had an inspection done & were told there was no drip edge flashing installed at the gutter line, which is code in ** since 2018. Spoke to Dave at RSC and were told that it was not included in our original work order. When we asked why, as it's code in **, he said Tony, our estimator, must have just "forgotten which state he was in at the time" as that particular code was discontinued in the state of Ohio in 2020. We asked to speak to someone else. Eric called back the next day (after a second call to them). He said that "we do things correctly"; our roof was inspected upon completion by the state of **. Everything passed the state inspection. Eric agreed to honor the previous offer made by Dave to "split the cost" of putting on the drip edge flashing & only charge us $300, telling us that he would not have been that generous, as that barely covered the labor to send two guys to our home. While we appreciate the offer to "split the cost," our original work was part of an insurance claim; the only out of pocket on our part was our deductible. The cost of the drip edge should have been in our original work order (again, it is code in **) & would have been covered by our insurance company. After a call to Planning & Development Services in ****** County, we learned that new roof installs that do no involve structural damage, which ours did not, do not require a permit, nor do they get inspected upon completion. Therefore, we were told a flat out lie by Eric about our roof being inspected by ****** County, as it never was. We will now have to have drip edge flashing installed at our expense (certainly not by RSC). RSC would not admit they did anything wrong; however the house inspector told us our house was the 6th house he inspected with the same issue with a RSC roof. A reputable roofing company should be familiar with building codes of the state they are working in.
            Read More

            Customer Reviews

            8 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            David Z

            5 stars

            11/17/2023

            I highly recommend this company. Excellent experience! Every staff member I dealt with was friendly, knowledgeable and exhibited a high level of professionalism that is extremely rare in today's business environment. The came out quoted job and started 1 week after. Job took 1 day to do. Roofers were very good at keeping yard clean as they found it. An inspector was sent out to check everything was done correctly. The quote was $2000 less the other companies. I will definitely use them when I need my garage done.

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