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BBB Accredited Business since

Herrmann Services

Phone: (513) 737-8423 Fax: (513) 931-1301 View Additional Phone Numbers 8256 Clara Ave, Cincinnati, OH 45239 http://www.herrmannservices.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers plumbing, heating & air conditioning, electrical contracting, water softeners and other related items.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Herrmann Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Herrmann Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

33 Customer Reviews on Herrmann Services
Customer Experience Total Customer Reviews
Positive Experience 31
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 33

Additional Information

BBB file opened: September 23, 1987 Business started: 01/01/1968 in OH Business incorporated 06/01/1987 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Construction Industry Licensing Board (OCILB)
6606 Tussing Road , Reynoldsburg OH 43068
http://www.com.ohio.gov/dico/ocilb.aspx
Phone Number: 614-644-3493
dic.ocilb@com.state.oh.us

Type of Entity

Corporation

Business Management
Mr. Kim Herrmann, President Mr. Jason Herrmann, Service Manager
Contact Information
Principal: Mr. Kim Herrmann, President
Business Category

Plumbers Plumbing Drains & Sewer Cleaning Heating & Air Conditioning Water Heaters - Dealers Water Soft & Conditioning Equipment Service & Supplies Pumps - Service & Repair Kitchen Remodeling Air Conditioning Contractors & Systems Kitchen & Bath - Design & Remodeling Boilers - Repair & Cleaning Electricians Heating Contractors

Products & Services

Herrmann Services sells the following brand(s): kinetico, ruud , sure comfort , trane , westinghouse, wolverine brass, zoeller

Herrmann Services offers the following product(s): bath and kitchen fixtures, faucets, furnace and air conditioners, lighting, private sewage systems, pumps, water filters, water heaters

Method(s) of Payment
all major credit cards, cash or checks, all customers are c.o.d.
Industry Tips
Ohio Residential Contractor License Requirements

Customer Review Rating plus BBB Rating Summary

Herrmann Services has received 4.96 out of 5 stars based on 33 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.