BBB Business Review
This Business is not BBB accredited
Phone: (513) 206-3120 4153 Mount Carmel Tobasco Road Apartment 7, Cincinnati, OH 45255 ! Marquee Photography is Believed to Be Out of Business !
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||19|
Additional Complaint Information
According to consumers, this business has a pattern of complaints concerning delivery issues and customer service issues. Marquee Photography holds fundraisers to assist local fire stations and ambulance squads. Consumers pay around $115-$170 for the portraits and are told the portraits will be delivered in 2-6 weeks. Some complaints state consumers never receive the photos, or if they do, they are not what the consumer ordered. Consumers also report difficulty reaching the business by phone.
Although the business has not been responsive to BBB regarding consumer complaints, some consumers have reported that they did receive the photos and these complaints have been closed as resolved. In some cases the consumers reported that the photos received were of poor quality.
On August 21, 2012 BBB notified the business of our concerns and requested their voluntary cooperation in eliminating the pattern of consumer complaints. As of today, the business has not responded to our request.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||5|
Business ManagementMr. David P. Marrs, Owner
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Photographers - Portrait Photography Sales
Out of Business
The phone number on file for the business is disconnected and no other listing is available.