BBB Business Review

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This business is not BBB accredited.

Health Warehouse

Phone: (513) 618-0913 View Additional Phone Numbers 7107 Industrial Road Suite B, Florence, KY 41042

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business is an online pharmacy.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Health Warehouse include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 18 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 11
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Health Warehouse
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 8

Additional Information

BBB file opened: November 24, 2008 Business started: 08/01/2007 in DE Business incorporated 08/29/2007 in
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio State Board of Pharmacy
77 S High Street Room 1702, Columbus OH 43215
Phone Number: (614)466-4143
Fax Number: (614)752-4836

Kentucky Pharmacy Board
2624 Research Park Drive, Suite 203, Lexington KY 40511
Phone Number: (859) 246-2820
Fax Number: (859) 246-2823

Professional Licensing Agency
402 W. Washington Street, #W072, Indianapolis IN 46204
Phone Number: (317) 232-2980

Type of Entity


Business Management
Mr. Lalit Dhadphale, President/CEO Scott Yuhanick, Manager
Contact Information
Principal: Mr. Lalit Dhadphale, President/CEO
Business Category


Method(s) of Payment
We accept all Major Credit Cards Including MasterCard, Visa, Discover, and American Express. We also accept electronic checks.
Refund and Exchange Policy
Alternate Business Names, Inc.

Customer Review Rating plus BBB Rating Summary

Health Warehouse has received 4.67 out of 5 stars based on 8 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.