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BBB Business Review

BBB Accredited Business since 8/30/2006

Paychex Inc.

Phone: (513) 727-9182 Fax: (513) 727-0576 View Additional Phone Numbers 3420 Atrium Boulevard  Suite 200, Franklin, OH 45005 http://www.paychex.com

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Description

This company offers payroll, human resources and benefits services to businesses.

BBB Accreditation

A BBB Accredited Business since 8/30/2006

BBB has determined that Paychex Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Paychex Inc.. BBB of Upstate New York has the full report as that BBB handles all complaints for Paychex Inc..

Additional Information

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BBB file opened: July 26, 1988 Business started: 01/01/1971
Type of Entity

Corporation

Business Management
Mr. Dan Tennity, Preview Manager Ms. Marcia Paulick, Core Manager
Contact Information
Customer Contact: Ms. Marcia Paulick, Core Manager
Business Category

Payroll Service

Additional Information

The Cincinnati/Dayton office for Paychex is located in Franklin, OH which is in the service area of BBB serving Dayton.  Any complaints will be processed by BBB Dayton.  The company is headquartered in Rochester, NY

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BBB Complaint Process

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