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            • EkoMovers

              260 Northland Blvd Ste 215 Cincinnati, OH 45246-3651

              BBB Accredited Business

            Business ProfileEkoMovers

            Moving Companies
            BBB accredited business

            Contact Information

            260 Northland Blvd Ste 215

            Cincinnati, OH 45246-3651

            Visit Website
            Email this Business
            (513) 442-2462

            Business hours

            9:00 AM - 9:00 PM
            Business Hours
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 9:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/27/2010

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            EkoMovers in Cincinnati, OH offers packing, moving, storage and freight and vehicle shipping services.

            Business Details

            Location of This Business
            260 Northland Blvd Ste 215, Cincinnati, OH 45246-3651
            Email this Business
            BBB File Opened:
            9/15/2010
            Years in Business:
            14
            Business Started:
            9/16/2009
            Date of New Ownership:
            12/1/2013
            Business Incorporated:
            3/31/2015
            Accredited Since:
            10/27/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 601153 H for this business, issued by Public Utilities Commission of Ohio

            These agencies may include:

            Public Utilities Commission of Ohio

            180 E. Broad St.

            Columbus OH 43215

            (800) 686-7826

            Fax: (614) 7528351

            http://www.puco.ohio.gov/

            BBB records show a license number of MC 849868 for this business, issued by Bureau of Motor Vehicles Motor Carrier Services

            These agencies may include:

            Bureau of Motor Vehicles Motor Carrier Services

            Secretary of State, 29 State House Station

            Augusta ME 04333

            http://www.state.me.us/sos/bmv/bmv.htm

            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            9:00 AM - 9:00 PM
            T:
            9:00 AM - 9:00 PM
            W:
            9:00 AM - 9:00 PM
            Th:
            9:00 AM - 9:00 PM
            F:
            9:00 AM - 9:00 PM
            Sa:
            9:00 AM - 9:00 PM
            Su:
            9:00 AM - 9:00 PM
            Business Management
            • Mr. Randy Smith, Owner
            Contact Information

            Principal

            • Mr. Randy Smith, Owner

            Customer Contact

            • Mr. Randy Smith, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            EkoMovers scheduled a moving date with me on 9/27. They asked for my credit card information and charge a $100 deposit. They then called back and cancelled the appointment. I have been trying to get a refund for two months. Each time I call the guy says "I will check" and then hangs up. Please help me get my refund.
            Read More
            Read 7 More Complaints

            Customer Reviews

            5 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kelvin L

            07/02/2022

            AWFUL MOVING COMPANY. My wife and I hired this company to move from our home of 20 years to a new build less than a mile away. The showed up on time, however one of the movers showed up wearing flip flops and completely ill prepared to move furniture. The movers struggled to move basic items, including a standard dresser whereas the movers caused the edge of the dresser to puncture a hole in the ceiling. The movers managed to break the dressers wood leg from its post and put it back like we wouldnt notice it. The movers attempted to move a massage chair through a doorway causing it to become wedged and stuck. After realizing the chair was stuck, the movers continued to push it through causing damage to the side panels. The level of incompetence was staggering. After arriving at the new house, the movers managed to drop furniture and cause a tear in the new flooring and scratch and chip several corners of the new walls and paint. After this nightmare of a move was over, I filed a claim with their claims department for the damages their movers caused. Eko Movers caused over $1500.00 dollars of damages to my property for which they reluctantly reimbursed me $192.00 stating they only pay 60 cents per pound (based on the weight of the damaged property). Save yourself the headache and NEVER USE THIS MOVING COMPANY.

            EkoMovers Response

            07/04/2022

            Thank you for the opportunity to earn your business! We apologize and regret that we did not meet our standard of excellence for your move. Our records show that your last move with us was a year and a half ago. On the day of your move a discount was applied and a third party did process the claim allowing for the highest limit of our liability. Full Value Protection is available for all moves from all licensed, registered, insured movers. This was not purchased by you for this move. We wish you the best of luck.
            Read 4 More Customer Reviews

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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