BBB Business Review
This Business is not BBB accredited
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This company offers magazines, videos, audio recordings and other items.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Acorn Online include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 11 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Miguel Penella, President
Mail Order & Catalog Shopping Novelties - Retail Fulfillment Services General Merchandise - Retail
Alternate Business NamesAcorn Acornonline
The Cincinnati and West Chester addresses are the company's customer service offices. Acorn is headquartered in Silver Spring, Maryland. A report on the firm's headquarters is available by contacting the Washington, DC BBB or reports can be obtained online by visiting www.bbb.org.