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BBB Business Review

BBB Accredited Business since 4/21/2004

Scotts Lawn Service Inc.

Additional Locations

Phone: (513) 755-6780 Fax: (513) 755-9250 View Additional Phone Numbers 9940 Cincinnati Dayton Rd, West Chester, OH 45069 http://www.scottslawnservice.com View Additional Web Addresses

View BBB Rating for Scotts Lawn Service Inc.'s headquarters.

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Description

The scope of this BBB report concerns local Scotts LawnService stores. Scotts LawnService offers on-site lawn, tree and shrub fertilization, insect control and other related lawncare services.

There are 122 company-owned and franchise Scotts LawnService locations nationwide. Separate BBB reports are maintained on individual Scotts LawnService locations nationwide. A report on Scotts LawnService Corporate Headquarters in Marysville, OH is available by clicking here.
 
A separate BBB report is also maintained on The Scotts Company which manufactures and markets products including consumer fertilizers, pest controls, plant foods, gardening soils, grass seed and patio living products, as well as professional horticulture products.

BBB reports on Scotts Lawn Service stores, Scotts LawnService Corporate Headquarters and The Scotts Company are available at www.bbb.org.

BBB Accreditation

A BBB Accredited Business since 4/21/2004

BBB has determined that Scotts Lawn Service Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Scotts Lawn Service Inc.. BBB of Central Ohio has the full report as that BBB handles all complaints for Scotts Lawn Service Inc..

Additional Information

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BBB file opened: February 17, 1998 Business started: 01/01/1870
Type of Entity

Corporation

Business Management
Mr. James Hagedorn, C.E.O. Ms. Beth Dockins, Director, Customer Service & Audit
Contact Information
Principal: Ms. Beth Dockins, Director, Customer Service & Audit
Business Category

Lawn Maintenance Tree Service

Alternate Business Names
Scotts Company SLS Payment Processing The Scotts Company
Industry Tips
Landscaping, Lawn, and Tree Care
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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Additional Web Addresses

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