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BBB Accredited Business since

Moe's Outdoor Equipment & Supply (Springboro, OH)

Additional Locations

Phone: (513) 755-4655 Fax: (513) 777-3565 7267 Yankee Rd, Liberty Twp, OH 45044 http://www.westchesterlawnandgarden.com



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Description

This business sells & services both residential & commercial lawn & garden equipment and outdoor power equipment.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Moe's Outdoor Equipment & Supply (Springboro, OH) meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Moe's Outdoor Equipment & Supply (Springboro, OH) include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Moe's Outdoor Equipment & Supply (Springboro, OH)
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 03, 1989 Business started: 01/01/1982 in OH Business incorporated 12/15/1988 in OH
Type of Entity

Corporation

Business Management
Mr. Dale W. Magie, President Mr. David Goodwin, Sales Manager
Contact Information
Principal: Mr. Dale W. Magie, President
Business Category

Lawn & Garden Equipment & Supplies Lawn Mowers - Sharpen & Repair Tractor Repair & Service

Products & Services

Moe's Outdoor Equipment & Supply (Springboro, OH) sells the following brand(s): Hustler, RedMax, Scag, Snapper, Stihl, Toro

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: 9:00 AM - 3:00 PM
Su: Closed
Method(s) of Payment
Cash, Check, Visa, Mastercard, Discover, American Express
Refund and Exchange Policy

Returns need accompanied by receipt.  If no receipt = store credit.  Must be new and unused.  

Cash refund $25.00 or less, over $25.00 = check issued within 5 days.  

Check purchases will be refunded after 14 days. Credit card payments will be credited to original credit card used.

Service Area
Southwest Ohio
Alternate Business Names
West Chester Lawn & Garden
Additional Information

West Chester Lawn & Garden also operates Moe's Outdoor Equipment & Supplies located in Springboro, OH.  A separate BBB Business Review on the Springboro location is available from BBB/Dayton.

Industry Tips
General Retail Report Code
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.