BBB Business Review
BBB Accredited Business since
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This business is an independent family owned and operated fine jewelery retail store. Owner, Jeffrey Long has been in business in Cincinnati area for 29 years offering sales, on-site repair, custom design and appraisals. We also offer watch and clock service/repair. The store provides sales of Estate Jewelry, Clocks and Watches, in addition to art, art glass, and collectibles. Also, we buy, sell and trade gold, silver and diamonds.
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A BBB Accredited Business since
BBB has determined that JL Jewelers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for JL Jewelers, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Jeffrey Long, Owner/President
Jewelers - Retail Jewelry Repair Watches - Service & Repair Jewelry Designers Clocks - Service & Repair
Products & Services
JL Jewelers, Inc. offers the following product(s): Sale and custom design of Fine jewelry in gold, silver and platinum. Repairs and service to jewelry, watches and clocks. Sales of gifts, Estate jewelry, watches and clocks. Art, art glass and collectibles.
Hours of Operation
|M||:||10:00 AM - 6:00 PM|
|T||:||10:00 AM - 6:00 PM|
|W||:||10:00 AM - 6:00 PM|
|Th||:||10:00 AM - 6:00 PM|
|F||:||10:00 AM - 6:00 PM|
|S||:||10:00 AM - 4:00 PM|