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          Find a Location

          Integrity Life Insurance Company has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.

            Business ProfileforIntegrity Life Insurance Company

            Life Insurance
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Western & Southern Financial Group is the parent company for Integrity Life Insurance Company. Separate reports on Western & Southern Financial Group and its other affiliates are also available.
            See all additional business information

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            5 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/18/2009

            Years in Business: 58

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Integrity Life Insurance Company in Cincinnati, OH offers life insurance services.

            Business Details

            This is a multi-location business.

            Find a Location

            Integrity Life Insurance Company has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              11/22/2006
              Years in Business:
              58
              Business Started:
              1/1/1966
              Business Incorporated:
              1/3/1995
              Accredited Since:
              11/18/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 3539 for this business, issued by Ohio Department of Insurance. The expiration date of this license is 9/30/2024.

              These agencies may include:

              Ohio Department of Insurance

              50 W. Town Street, Third Floor Suite 300

              Columbus OH 43215

              (800) 686-1526

              http://www.insurance.ohio.gov

              Type of Entity:
              Corporation
              Business Management
              • Ms. Jill T. McGruder, CEO
              Contact Information

              Principal

              • Ms. Jill T. McGruder, CEO
              Additional Contact Information

              Fax Numbers

              • (888) 220-2677
                Primary Fax

              Phone Numbers

              Website Addresses

              Industry Tip

              BBB Tip: How to buy life insurance

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/27/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              My mother named myself & my fiance as DPOAS, to care for her, and handle her affairs in 2018. She was terminally I'll. My step father passed 6 months prior. Dad passed in April 2018. Unexpectedly. Mom had been in/out of hospital knowing she was on borrowed time. Prior too dad passing and after the new year 2019. As she grew worse and was hospitalized a DPOA was drawn up & our powers were broad. Both myself & fiance were listed. Included was my mother's requests to be named as executors of her estate once she passed away. And we were. She was behind in paperwork, had not been paying Bill's, had been hacked and could not get on her laptop. Or she would've done this online, as she often would make changes in past that way, or request in writing. She was leaving behind 2 adult sons, and other family that loved her. Both Mom and her late husband had no wills. She was hospitalized, and plans were made to bring her home so I could care for her with my fiance with hospice. We paid the late Bill's out of pocket that were due, contacted banks, the local surrogates court, opened mail, changed mail from one address to the other. And even contacted National Integrity Life per Moms request regarding the mail she received with the "CHANGE OF BENEFICIARY FORM." That she had requested be mailed to her after Dad passed away. She had not gotten around to filling it out or sending it back in. Amongst many other things neglected, but hey, she was hanging on the best she could. On the Annuity & Pension of my mothers accounts, she was removing her late husband as primary beneficiary, & removing his 2 sons, ONLY LEAVING her 2 sons as SOLE BENEFICIARIES. Form filled out, & changes made. And dated prior to mom passing also we were DPOAS, NWF &NIL told us via phone call with ourselves & decedent present, that they needed a copy of the DPOA & Copy of her husband's death certificate. Fax w/change form. Mailed too. Nightmare began!! Step brothers filed false allegations, reports, NIL NO CONTACT????
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB Cincinnati

              BBB Reports On

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