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BBB Business Review

BBB Accredited Business since 7/27/2011

Auton Insurance

Additional Locations

Phone: (859) 635-4141 Fax: (859) 635-5827 2519 Anderson Road, Crescent Springs, KY 41017 http://www.autoninsurance.com

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Description

This business offers insurance services.

BBB Accreditation

A BBB Accredited Business since 7/27/2011

BBB has determined that Auton Insurance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Auton Insurance include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Auton Insurance
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Auton Insurance

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Auton Insurance

Additional Information

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BBB file opened: June 16, 2011 Business started: 01/01/2004 Business incorporated: 10/31/2005 in KY
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

KY Department of Insurance
215 West Main Street, Frankfort KY 40601
http://insurance.ky.gov/kentucky/
Phone Number: 800-595-6053

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Michael Walker, Owner
Contact Information
Customer Contact: Mr. Michael Walker, Owner
Business Category

Insurance Agency

Hours of Operation
Monday - Friday 9am - 5pm
Method(s) of Payment
Check & Cash.
Alternate Business Names
MCDW Holdings, LLC
Additional Information

From 1980 to 2004, Auton Insurance was owned by Jim Auton. In 2004, the business was purchased by Mike Walker. In October 2005, Auton Insurance filed articles of incorporation under the name MCDW Holdings, LLC dba Auton Insurance.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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