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BBB Accredited Business since

Charles Luley Associates Inc.

Phone: (513) 965-0191 Fax: (513) 831-7513 10925 Reed Hartman Hwy  Suite 301, Blue Ash, OH 45242 http://www.clamedical.com



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Description

CLA Medical is a distributor for Haag-Streit Surgical Microscopes used in neurosurgery, ophthalmology, spine surgery and ENT surgery. They also are the area retailer for Sony Electronics Surgical/Medical Video Systems.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Charles Luley Associates Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Charles Luley Associates Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Charles Luley Associates Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 29, 2006 Business started: 01/01/1986 in OH Business incorporated 10/15/1987 in OH
Type of Entity

Corporation

Business Management
Mr. Charles Luley, Owner
Contact Information
Principal: Mr. Charles Luley, Owner
Business Category

Hospital & Medical Equipment & Supplies

Products & Services

Charles Luley Associates Inc. sells the following brand(s): Haag-Streit Surgical Microscopes (formerly Moeller-Wedel), IDI Radiolucent Imaging Tables, Ikegami Video Cameras, Moeller-Wedel Surgical Microscopes, Moeller-Wedel Surgical Operating Microscopes, Ziehm Imaging Fluoroscopic Mobile C-arms, Ziehm Imaging Fluoroscopic Mobile C-arms

Charles Luley Associates Inc. offers the following product(s): Fluoroscopic Mobile C-arms, Surgical Operating Microscopes, Surgical Operating Tables

Method(s) of Payment
Checks
Alternate Business Names
CLA Medical
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.