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BBB Business Review

BBB Accredited Business since 3/25/2009

Kenwood Dealer Group, Inc.

Phone: (513) 683-5484 9600 Kings Auto Mall Road, Cincinnati, OH 45249 http://www.cincyautos.com

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Description

This is the parent company for several auto dealerships.  Separate business reviews for each dealership are available.

BBB Accreditation

A BBB Accredited Business since 3/25/2009

BBB has determined that Kenwood Dealer Group, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Kenwood Dealer Group, Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kenwood Dealer Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Kenwood Dealer Group, Inc.

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

Any consumer complaints received regarding dealerships owned by Kenwood Dealer Group, Inc. are reported in the BBB Business Review for the specific dealership involved.  See links at the bottom of this BBB Business Review to access reviews for specific dealerships.

Definitions | BBB Complaint Process | File a Complaint against Kenwood Dealer Group, Inc.

Additional Information

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BBB file opened: May 24, 2007 Business started: 09/17/1986 in OH Business incorporated: 09/17/1986 in OH
Type of Entity

Corporation

Business Management
Mr. Gerry Carmichael, Vice President/General Manager Mr. Robert Reichert, President
Contact Information
Customer Contact: Mr. Gerry Carmichael, Vice President/General Manager Principal: Mr. Robert Reichert, President
Related Businesses
Kings Lincoln Kings Chrysler Jeep Dodge Kings Toyota Inc. The Body Shop at Blue Ash Beechmont Subaru Fairfield Volkswagen Kings Auto Mall Body Shop
Business Category

Holding Companies

Business Management

Robert Reichert is identified in BBB files as the President of the following automobile dealerships: Kings Toyota Inc., Kings Kia, Lincoln Mercury of Kings Automall, Kings Chrysler Jeep Dodge, Saturn of Kings Auto Mall, Inc., Northgate Lincoln-Mercury, Inc., The Body Shop, Saturn of Beechmont, Fairfield Lincoln Mercury, Inc., Lincoln Mercury of Beechmont, Kings Auto Mall Body Shop, Kings Volkswagen of Loveland, Subaru of Beechmont, University Chrysler Jeep Dodge, Kings Automall Used Car Center, and Kings Mazda. Separate reports on these dealerships are available upon request.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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