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BBB Accredited Business since

B & B Plumbing & Heating Company

Phone: (513) 523-4010 5131 College Corner Pike, Oxford, OH 45056

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers plumbing, heating and air conditioning services.    

BBB Accreditation

A BBB Accredited Business since

BBB has determined that B & B Plumbing & Heating Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for B & B Plumbing & Heating Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on B & B Plumbing & Heating Company
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 2

Additional Information

BBB file opened: April 03, 1995 Business started: 03/01/1985 in OH Business incorporated 03/18/1985 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Construction Industry Licensing Board (OCILB)
6606 Tussing Road , Reynoldsburg OH 43068
Phone Number: 614-644-3493

Type of Entity


Business Management
Mr. David C. Mabry, Owner Ms. Sarah Mabry, Owner Mr. Chris Slone, Office Manager
Contact Information
Principal: Mr. David C. Mabry, Owner
Principal: Ms. Sarah Mabry, Owner
Business Category

Heating & Air Conditioning Bathtubs & Sinks - Repair & Refinish Air Conditioning Equipment - Room Units Water Heaters - Dealers Water Soft & Conditioning Equipment Service & Supplies Water Treatment Equipment,Service & Supplies Air Conditioning Repair Air Conditioning Systems - Cleaning Heating Equipment & Systems Cleaning & Repair Boilers - New & Used Bathroom Remodeling Propane Gas Plumbing Furnace Sales & Service Air conditioning & Heating Contractors - Residential Water Wells - Inspection Water Heater - Tankless Furnace Cleaning Plumbing - Renovation & Repair Air Conditioning Contractors & Systems Boilers - Repair & Cleaning Heat Pumps Plumbers Plumbing Drains & Sewer Cleaning Sewer Contractors Water Heaters - Repairing

Products & Services

B & B Plumbing & Heating Company sells the following brand(s): Faucets & Fixtures - Kohler, Delta, Moen; service all others, Faucets & Fixtures - Kohler, Delta, Moen; service all others, HVAC - Carrier, Mitsubishi, Payne, Weil-McLain, HVAC - Carrier, Payne, Weil-Mclain, Plumbing - Water Heaters - State; service all including AO Smith, Bradford White, Rheem, Ruud, Whirlpool, etc., Plumbing - Water Heaters - State; service all including AO Smith, Rheem, Ruud, Whirlpool, etc., Plumbing - Water Softeners - Lancaster, Northstar, Sterling, Avid, service all including Intellis, Turbosoft, Oh-So-Soft, Plumbing - Water Softeners - Northstar, Sterling, Avid, service all including Intellis, Turbosoft, Oh-So-Soft

B & B Plumbing & Heating Company offers the following product(s): Air Conditioners, Bathtubs & Sinks, Boilers, Furnaces , Heat Pumps, Tankless Water Heaters, Water Conditioners, Water Heaters, Water Softeners, Water Wells Pumps, We repair, replace, or install these products:

Method(s) of Payment
Visa, Mastercard, American Express, Discover, Checks, Cash
Refund and Exchange Policy

90-day labor warranties on all repair services except clogged sewers.  

1-year labor warranty on all new HVAC equipment installations (furnaces, heat pumps, air conditioners, boilers).  

Will honor all manufacturer's warranties, which run from 1-10 years depending on type of equipment, for equipment we have provided.  Customer may be able to obtain manufacturer's warranty on his/her own for equipment he/she provided.    

Alternate Business Names
Mabry Contractors, Inc.
Industry Tips
Ohio Residential Contractor License Requirements

Customer Review Rating plus BBB Rating Summary

B & B Plumbing & Heating Company has received 5 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.