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BBB Accredited Business since

ProMaster Home Repair & Handyman of Cincinnati

Additional Locations

Phone: (513) 724-0539 Fax: (513) 327-2277 View Additional Phone Numbers 1375 State Route 131  Ste C3, Milford, OH 45150 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers home repair, remodeling and handyman services including basements, bathrooms, carpentry, decks, doors, drywall, electrical, flooring, kitchens, masonry, painting, plaster repair, roofing, siding, and tile.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ProMaster Home Repair & Handyman of Cincinnati meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

7 Customer Reviews on ProMaster Home Repair & Handyman of Cincinnati
Customer Experience Total Customer Reviews
Positive Experience 6
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 7

Additional Information

BBB file opened: April 10, 2007 Business started: 08/29/2006 in OH Business incorporated 08/28/2006 in OH
Type of Entity


Business Management
Mr. Donald R. Kennedy III, President
Contact Information
Principal: Mr. Donald R. Kennedy III, President
Business Category

Handyman Services Christmas Lights & Decorations Water Damage Restoration Lighting Fixtures - Repair & Maintenance Windows - Repairing Fence Staining Basement - Remodeling Bathroom Remodeling Gutter Cleaning Kitchen Remodeling Deck - Repair Remodeling Services Deck Builder Soffit & Fascia Home Repair & Maintenance Carpenters Doors - Repair Gutters & Downspouts Home Improvements Painting Contractors Siding Contractors Skylights Construction & Remodeling Services

Method(s) of Payment
Cash, Check, Visa, MC, AMEX, Disc
Refund and Exchange Policy
1 year labor and materials warranty
Alternate Business Names
Red Pill, Inc.
Industry Tips
BBB News: Buyer's Remorse Recourse BBB News: Home Improvement Contract Tips

Customer Review Rating plus BBB Rating Summary

ProMaster Home Repair & Handyman of Cincinnati has received 4.81 out of 5 stars based on 7 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.