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BBB Business Review

BBB Accredited Business since 11/1/1982

Cincinnati Glass Block Company

Phone: (513) 772-7202 Fax: (513) 772-4854 12100 Mosteller Rd Ste 400, Cincinnati, OH 45241 http://www.cincinnatiglassblock.com/

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Description

This company offers glass block windows & walls.  This company offers a limited warranty on their glass block window installation. The guarantee covers the glass block against defective workmanship and the ventilator in the glass block against defects in operation for 25 years from the date of installation. This warranty is not applicable to glass block windows that are installed at or below grade level, in window wells that are subject to flooding or filling with water. The warranty states that the company is not responsible for circumstances outside of its control including situations such as abuse, misuse, intentional breakage, flooding, vandalism, unstable foundations or walls.

BBB Accreditation

A BBB Accredited Business since 11/1/1982

BBB has determined that Cincinnati Glass Block Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Cincinnati Glass Block Company include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 7 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cincinnati Glass Block Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

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Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 5
Total Closed Complaints 7

Additional Complaint Information

The Cincinnati location of this company services both Greater Cincinnati and Dayton area customers. The complaint information in this report pertains only to customers in the Greater Cincinnati area. A separate report is available from the Dayton BBB by visiting www.bbb.org.

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See Trends in Complaints on Cincinnati Glass Block Company

Additional Information

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BBB file opened: June 01, 1982 Business started: 06/01/1982
Type of Entity

Corporation

Business Management
Mr. Greg Pierce, General Manager
Contact Information
Principal: Mr. Greg Pierce, General Manager
Related Businesses
Tri-State Foam Insulation
Business Category

Glass - Block Windows Kitchen & Bath - Design & Remodeling

Alternate Business Names
Dayton Glass Block Company RGF Industries, Inc.
Industry Tips
Home Improvement
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BBB Complaint Process

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