Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Walker Funeral Home has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Walker Funeral Home

      7825 Hamilton Avenue Cincinnati, OH 45231-3105

      BBB Accredited Business
    • Walker Funeral Home

      1025 E Mcmillan St Cincinnati, OH 45206-2027

      BBB Accredited Business
    • Walker Funeral Home

      PO Box 6306 Cincinnati, OH 45206-0306

      BBB Accredited Business
    • Walker Funeral Home

      3939 Reading Rd Cincinnati, OH 45229-1605

      BBB Accredited Business
    • Walker Funeral Home

      930 Findlay St Cincinnati, OH 45214-2136

      BBB Accredited Business

    Business ProfileforWalker Funeral Home

    Funeral Homes
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/6/2013

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Walker Funeral Home in Cincinnati, OH offers funeral-related services.

    Business Details

    This is a multi-location business.

    Find a Location

    Walker Funeral Home has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Walker Funeral Home

        7825 Hamilton Avenue Cincinnati, OH 45231-3105

        BBB Accredited Business
      • Walker Funeral Home

        1025 E Mcmillan St Cincinnati, OH 45206-2027

        BBB Accredited Business
      • Walker Funeral Home

        PO Box 6306 Cincinnati, OH 45206-0306

        BBB Accredited Business
      • Walker Funeral Home

        3939 Reading Rd Cincinnati, OH 45229-1605

        BBB Accredited Business
      • Walker Funeral Home

        930 Findlay St Cincinnati, OH 45214-2136

        BBB Accredited Business
      Location of This Business
      7825 Hamilton Avenue, Cincinnati, OH 45231-3105
      BBB File Opened:
      2/28/2013
      Years in Business:
      18
      Business Started:
      4/25/2005
      Business Started Locally:
      4/25/2005
      Business Incorporated:
      4/25/2005
      Accredited Since:
      3/6/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of FH.003246 for this business, issued by Ohio Board of Embalmers and Funeral Director. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Ohio Board of Embalmers and Funeral Director

      77 S High Street, 16th Floor

      Columbus OH 43266

      (614) 466-4252

      Fax: (614) 7286825

      https://license.ohio.gov/lookup/default.asp

      BBB records show a license number of FD.009280 for this business, issued by Ohio Board of Embalmers and Funeral Director. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Ohio Board of Embalmers and Funeral Director

      77 S High Street, 16th Floor

      Columbus OH 43266

      (614) 466-4252

      Fax: (614) 7286825

      https://license.ohio.gov/lookup/default.asp

      BBB records show a license number of EMB.009292 for this business, issued by Ohio Board of Embalmers and Funeral Director. The expiration date of this license is 12/31/2024.

      These agencies may include:

      Ohio Board of Embalmers and Funeral Director

      77 S High Street, 16th Floor

      Columbus OH 43266

      (614) 466-4252

      Fax: (614) 7286825

      https://license.ohio.gov/lookup/default.asp

      Type of Entity:
      Corporation
      Alternate Business Name
      • Walker Cincinnati, Inc.
      • Herbert Walker Funeral Directors, Inc.
      • HT Walker Company, Inc.
      • Walker Funerals & Cremations
      Business Management
      • Mr. Herbert T Walker, President/Co-Founder
      Contact Information

      Principal

      • Mr. Herbert T Walker, President/Co-Founder

      Customer Contact

      • Mr. Herbert T Walker, President/Co-Founder
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/19/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      On January 19, 2024 my mother passed away. We were provided with cremation options from Hospice of Cincinnati. We chose an option that would cost $550. Hospice of Cincinnati made the arrangements for my mother's body to be picked up by Walker Funeral Home. ****, from Walker, called and provided a price of $900. She agreed to lower it to $700, and told us the ashes would be available within 10-15 days. when we hadn't received a call by the 15th day we called them. The gentleman who answered the phone was rude and said "they didn't have anybody there by my mother's name". To hear that when you have trusted a funeral home is very upsetting in an already very upsetting time. My mother's name is hyphenated and my sister just provided one of the last names, but in my mind there would be a more empathetic way to phrase his response in the business he is in. We were then told my mother's body wasn't back yet and they don't call families with updates as not to bother people. The next day suddenly her ashes were ready. We received that call at their closing time, so the next day we went to retrieve the ashes. No address was provided by ****, so we used the address from google maps, which took us past where we needed to be and to an office with a sign on the door saying go to the other address. We proceeded there to find a note on that door saying go around back for help. We finally found where we needed to be signed the papers and took my mother's ashes home. The following Monday my sister received another phone call from **** saying we could come pick up my mother's ashes. Again, in a time where someone's loved ones are struggling with their loss the complete lack of empathy and compassion on the part of the employees at this funeral home is astounding.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jame A

      3 stars

      12/06/2022

      Staff: The receptionists were great. When I called with questions, they returned my calls promptly. Latessa was awesome! She did a great job with the Obituary as well as with communication. The employee who I worked with, Dawn, is the sole reason I gave three stars. She came across as someone who doesn't care and is all about money versus treating people with honesty, respect, and integrity. She’s very insensitive and her non verbals are unprofessional. Services: The services exceeded my expectation. The staff were nice and everything turned out great. They had everything set up beautifully. Pricing: As a tip, make sure you're getting what you're paying for. The online information and the information that is printed out on paper are not the same so I had to bring that to their attention. They honored the prices that were online and fixed the charges but who has time for that when you're going through a difficult time? Overall: I wish I would've went somewhere else because they just added to my stress

      Walker Funeral Home Response

      12/06/2022

      I am sorry we failed to meet your expectations. I am a funeral director because I want to help grieving families find inner peace. I know it isn't easy to lose someone, as I experienced the loss of my father. I appreciate you bringing this to my attention and allowing me the opportunity to rectify the issues. Please get in touch with me so I can arrange to meet you. My goal is to help families by providing excellent services at the best value. Please allow me to make this right.Herb Walker **************************************************

      Local BBB

      BBB Cincinnati

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.