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BBB Business Review

BBB Accredited Business since 11/29/2006

J & D Basement Systems

Fax: (513) 554-0888 View Additional Phone Numbers 1504 Magnolia Dr  Suite B, Cincinnati, OH 45215 http://www.jdbasementsystems.com

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Description

This company offers basement waterproofing, underpinning, wall anchoring systems & concrete repairs.

BBB Accreditation

A BBB Accredited Business since 11/29/2006

BBB has determined that J & D Basement Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for J & D Basement Systems include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J & D Basement Systems
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

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Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 2

Additional Complaint Information

This company does business in other markets including Dayton, OH; Lexington, KY and Louisville, KY from the base office in Cincinnati.  BBBs in those areas may have separate reports.  Complaint activity in this report is for the Cincinnati market.

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Additional Information

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BBB file opened: August 31, 2006 Business started: 07/01/2006
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Miles, Vice President Mr. Stephen Morrey, President
Contact Information
Principal: Mr. Robert Miles, Vice President Principal: Mr. Stephen Morrey, President
Business Category

Foundation Contractors Mold & Mildew Inspection/Removal/Remediation Waterproofing Contractors Basement - Remodeling Deck Cleaning and Waterproofing Concrete Contractors

Alternate Business Names
Basement Doctor, The JD Basement Systems Kross Acquisition Company, LLC The Basement Doctor
Additional Information

J&D Home Improvement, Inc. dba J&D Basement Systems, headquartered in Reynoldsburg, Ohio has been operating since 1939. The Cincinnati location of J&D Basement Systems is under new ownership as of June 30, 2006. Vice President Robert Miles previously was the Operations Manager of this location before he and Stephen Morey purchased the assets of this location.

Industry Tips
Home Improvement Waterproofing
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Types of Complaints Handled by BBB

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BBB Complaint Process

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