BBB Business Review

BBB Accredited Business since

Mullikin Hardwood & Tile Flooring

Phone: (859) 512-6618 Fax: (859) 356-4888 View Additional Phone Numbers 6720 Alexandria Pike, Alexandria, KY 41001


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This business offers sales and installation of all flooring products along with cabinets and countertops.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mullikin Hardwood & Tile Flooring meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mullikin Hardwood & Tile Flooring include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Mullikin Hardwood & Tile Flooring
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 5

Additional Information

BBB file opened: October 20, 2004 Business started: 11/01/1998 in KY Business incorporated: 09/22/2011 in KY
Type of Entity


Business Management
Mr. James L. Mullikin, Owner Ms. Ryan Marie Mullikin, Co-Owner Mr. Ryan Mullikin, Office Manager
Contact Information
Principal: Mr. James L. Mullikin, Owner
Principal: Ms. Ryan Marie Mullikin, Co-Owner
Business Category

Floor Laying, Refinishing & Resurfacing Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors Cabinets Carpet & Rug Dealers - New Carpet & Rug Dealers - Used Countertops Kitchen Cabinets & Equipment - Household Tile - Non-Ceramic - Contractors & Dealers Vinyl Flooring Floors - Hardwood Tile Sales Marble & Granite Installation, Stonework Fabrication Contractors - Flooring Carpet Layers

Products & Services

Mullikin Hardwood & Tile Flooring sells the following brand(s): We sell all major brands of flooring along with many other brands.

Mullikin Hardwood & Tile Flooring offers the following product(s): Cabinets , Carpet, Countertops , Hardwood, Laminate, Tile, Vinyl

Method(s) of Payment
We Accept Check, Visa, Master, and Discover cards.
Refund and Exchange Policy
1 year warranty on all labor
Alternate Business Names
Mullikin Custom Hardwood Flooring Inc. Mullikin Floors & More Inc.

Customer Review Rating plus BBB Rating Summary

Mullikin Hardwood & Tile Flooring has received 5 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

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What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


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