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BBB Business Review

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BBB Accredited Business since

Mullikin Hardwood & Tile Flooring

Phone: (859) 512-6618 Fax: (859) 356-4888 View Additional Phone Numbers 6720 Alexandria Pike, Alexandria, KY 41001

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers sales and installation of all flooring products along with cabinets and countertops.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mullikin Hardwood & Tile Flooring meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mullikin Hardwood & Tile Flooring include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Mullikin Hardwood & Tile Flooring
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: October 20, 2004 Business started: 11/01/1998 in KY Business incorporated 09/22/2011 in KY
Type of Entity


Business Management
Mr. James L. Mullikin, Owner Ms. Ryan Marie Mullikin, Co-Owner Mr. Ryan Mullikin, Office Manager
Contact Information
Principal: Mr. James L. Mullikin, Owner
Principal: Ms. Ryan Marie Mullikin, Co-Owner
Business Category

Floor Laying, Refinishing & Resurfacing Tile - Ceramic - Contractors & Dealers Hardwood Floor Contractors Cabinets Carpet & Rug Dealers - New Carpet & Rug Dealers - Used Countertops Kitchen Cabinets & Equipment - Household Tile - Non-Ceramic - Contractors & Dealers Vinyl Flooring Floors - Hardwood Tile Sales Marble & Granite Installation, Stonework Fabrication Contractors - Flooring Carpet Layers

Products & Services

Mullikin Hardwood & Tile Flooring sells the following brand(s): We sell all major brands of flooring along with many other brands.

Mullikin Hardwood & Tile Flooring offers the following product(s): Cabinets , Carpet, Countertops , Hardwood, Laminate, Tile, Vinyl

Method(s) of Payment
We Accept Check, Visa, Master, and Discover cards.
Refund and Exchange Policy
1 year warranty on all labor
Alternate Business Names
Mullikin Custom Hardwood Flooring Inc. Mullikin Floors & More Inc.

Customer Review Rating plus BBB Rating Summary

Mullikin Hardwood & Tile Flooring has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.