BBB Accredited Business since
Frame USA, Inc.
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This company offers frame production and distribution.
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A BBB Accredited Business since
BBB has determined that Frame USA, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Frame USA, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||5|
Additional Complaint Information
Dan Regenold is also identified in BBB files as the President of Posterservice, Inc. A separate report on Posterservice, Inc. is available upon request.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Dan Regenold, C.E.O. Ms. Chris Smith, Credit Manager (former) Mr. Rick Wharton, Controller
Custom Framing Picture Frames - Wholesale & Manufacturers Picture Frames - Dealers
Products & Services
Frame USA, Inc. offers the following product(s): Picture Frames
Method(s) of PaymentVISA/MASTER CARD/AMEX/DISCOVER/PAYPAL
Dan Regenold is also identified in BBB files as the C.E.O. of Posterservice Inc. A separate report on Posterservice Inc. is available upon request.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview