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Description

This business offers prepaid Visa Cards to consumers. The card works like a credit card without the debt. You as the consumer set the limit by the amount of money you add to the card.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Unirush Financial Services include:

  • 748 complaints filed against business
  • Length of time business has taken to resolve complaint(s)

Factors that raised the rating for Unirush Financial Services include:

  • Length of time business has been operating.
  • Response to 748 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

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Customer Complaints Summary Read complaint details

748 complaints closed with BBB in last 3 years | 180 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 28
Billing/Collection Issues 76
Delivery Issues 21
Guarantee/Warranty Issues 3
Problems with Product/Service 620
Total Closed Complaints 748

Customer Reviews Summary Read customer reviews

8 Customer Reviews on Unirush Financial Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 8
Total Customer Reviews 8

Additional Information

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BBB file opened: July 08, 2003 Business started: 01/01/2002 in OH Business incorporated: 03/06/2002 in DE
Business Management
Ms. Kim Kenney III, General Manager
Contact Information
Principal: Ms. Kim Kenney III, General Manager
Business Category

Credit Cards & Plans Financial Services

Alternate Business Names
Rush Card Unirush Financial Services UniRush LLC
Additional Information

RushCard has provided information that refunds are posted as soon as possible, however, delays occasionally happen.  The verification process the business has in place is for the client's protection and helps ensure that the refund reaches the client's account.  Please keep in mind that further validation can take up to 2 business days to be completed and is completed as quickly as possible.  You can also visit the IRS website linked below to get up-to-date status on your refund.  

http://www.irs.gov/Refunds/Where's-My-Refund-It's-Quick,-Easy,-and-Secure

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Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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