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BBB Business Review

BBB Accredited Business since 10/28/1998

Security National Automotive Acceptance Corp.

Additional Locations

Phone: (513) 459-8118 View Additional Phone Numbers 6951 Cintas Blvd., Mason, OH 45040 http://www.snaac.com

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Description

Security National Automotive offers select automobile dealerships financing programs and protection products that greatly assist their profitability.  We purchase completed contracts from those dealerships based on propriatery analytics, and subsequently provide the customer world class customer service throughout the life of their contract.

BBB Accreditation

A BBB Accredited Business since 10/28/1998

BBB has determined that Security National Automotive Acceptance Corp. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Security National Automotive Acceptance Corp. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 46 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Security National Automotive Acceptance Corp.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Security National Automotive Acceptance Corp.

Customer Complaints Summary Read complaint details

46 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 31
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 12
Total Closed Complaints 46

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Security National Automotive Acceptance Corp.
See Trends in Complaints on Security National Automotive Acceptance Corp.

Additional Information

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BBB file opened: September 21, 1993 Business started: 10/01/1986 in DE
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jason Nesbit, Vice President
Related Businesses
TriStar Indemnity LLC
Business Category

Consumer Finance & Loan Companies

Alternate Business Names
SNAAC Security National Automotive Acceptance Company, LLC
Industry Tips
Banks/Saving & Loans/Credit Unions
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Types of Complaints Handled by BBB

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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