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BBB Accredited Business since

Security National Automotive Acceptance Company, LLC

Additional Locations

Phone: (513) 459-8118 Fax: (513) 459-0200 View Additional Phone Numbers 6951 Cintas Blvd, Mason, OH 45040

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Security National Automotive Acceptance Company, LLC (SNAAC) is a specialty finance company that purchases and services retail sales finance contracts acquired from auto dealers in the sale of new and used automobiles. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Security National Automotive Acceptance Company, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

46 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 25
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 16
Total Closed Complaints 46

Customer Reviews Summary Read customer reviews

10 Customer Reviews on Security National Automotive Acceptance Company, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 9
Total Customer Reviews 10

Additional Information

BBB file opened: September 21, 1993 Business started: 10/01/1986 in DE Business incorporated 03/27/1989 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Commerce - Financial Institutions
77 S High St, 21st Floor, Columbus OH 43215
Phone Number: 614-728-8400
Fax Number: 614-728-0380

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Grant Skeens, CEO Mr. Louis Richards
Contact Information
Customer Contact: Ms. A Andre, Complaint Handler
Principal: Mr. Grant Skeens, CEO
Related Businesses
TriStar Indemnity LLC
Business Category

Consumer Finance & Loan Companies

Method(s) of Payment
Pre-Authorized Bank Draft, Visa, Master Card, Check over the Phone, MoneyGram Express Payment, Western Union Quick Collect
Alternate Business Names

Customer Review Rating plus BBB Rating Summary

Security National Automotive Acceptance Company, LLC has received 3.36 out of 5 stars based on 10 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.