This Business is not BBB accredited

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Description

Consumer Alert!

According to reports received by BBB, the scammers accuse the victim of defaulting on a payday loan and claim they are being sued. The phony debt collector threatens that, if the victim doesn’t pay as much as $1,000 immediately via wire or by providing bank account or credit card numbers, he or she will be arrested. The scammers often have the victim’s Social Security, old bank account numbers or driver’s license numbers as well as home addresses, employer information and even the names of personal friends and professional references.

BBB is unable to locate the persons responsible for the phony debt collection calls.  The scammers claim to be debt collectors for US Cash Advance and CashNetUSA.  US Cash Advance is the name of an actual company with a retail store location in Florence, KY.  US Cash Advance and its employess are not affiliated with the persons conducting this phony debt collection scam.  US Cash Advance does not issue loans over $450, does not collect debts over the telephone and will not ask you to repay a debt via wire transfer.  Click here for the separate BBB report on US Cash Advance.  CashNetUSA is the name of an actual company headquartered in Fort Worth, TX.  Click here for the separate BBB report on CashNetUSA.  Neither CashNetUSA nor its employess are affiliated with the persons conducting this phony debt collection scam.

BBB offers the following advice to consumers if they receive a suspicious telephone call about an outstanding debt:
• Ask the debt collector to provide official documentation which substantiates the debt.
• Do not provide or confirm any bank account, credit card or other personal information over the phone until you have confirmed the legitimacy of the call.
• File a complaint with the Federal Trade Commission online if the caller is abusive, uses threats or otherwise violates federal telemarketing laws.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for US Cash Advance (Phony Debt Collectors) include:

• BBB does not have sufficient information to determine how long this business has been operating
• 211 complaints filed against business
• 68 serious complaints filed against business
• Overall complaint history with BBB
• BBB does not have sufficient background information on this business
• BBB does not have a clear understanding of this business