BBB Accredited Business sinceFind a Location
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This business offers debt collection services.
A BBB Accredited Business since
BBB has determined that General Revenue Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for General Revenue Corporation include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 176 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||64|
|Total Closed Complaints||176|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10|
Type of Entity
Business ManagementMr. Brian Hill, Vice-President Mr. Jeffery Mersmann, President
Method(s) of PaymentCheck By Phone (Bank Draft)
Mailed In Payments
Online - Website
Automated Clearing House (ACH) or Bank Wire
No Cash payments accepted
Walk In payments accepted under $1000.00 at Corporate Offices only
Alternate Business NamesGRC
General Revenue Corporation is a wholly-owned subsidiary of Navient Corporation. A BBB Business Review of Navient Corporation is also available.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview