BBB Business Review

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This business is not BBB accredited.

Check N Go

Find a Location

Phone: (888) 296-2274 View Additional Phone Numbers 7755 Montgomery Rd  Ste 400, Cincinnati, OH 45236 View Additional Email Addresses http://www.checkngo.com/


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Description

This company offers check cashing and deferred dsposits.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Check N Go include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 224 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

224 complaints closed with BBB in last 3 years | 56 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 13
Billing/Collection Issues 90
Delivery Issues 1
Guarantee/Warranty Issues 2
Problems with Product/Service 118
Total Closed Complaints 224

Additional Complaint Information

Check N' Go is headquartered in Cincinnati, OH. This report includes complaints from consumers throughout the firm's nationwide service area.

Customer Reviews Summary Read customer reviews

13 Customer Reviews on Check N Go
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 12
Total Customer Reviews 13

Additional Information

BBB file opened: October 27, 1994 Business started: 01/01/1994
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Kentucky Dept of Financial Institutions
1025 Capital Center Drive, Suite 200, Frankfort KY 40601
http://www.kfi.ky.gov/
Phone Number: 502-573-3390
Fax Number: 502-573-0086
kfi@ky.gov

Ohio Department of Commerce - Financial Institutions
77 S High St, Columbus OH 43215
http://www.com.ohio.gov/fiin/
Phone Number: 614-728-8400
Fax Number: 614-728-0380
Web.dfi@com.ohio.gov

Type of Entity

Corporation

Business Management
Mr. Jared A. Davis, President Mr. Brian McNair, Staff Counsel
Contact Information
Customer Contact: Corwin Brindley, Complaint contact
Principal: Mr. Jared A. Davis, President
Related Businesses
Axcess America Allied Cash Advance
Business Category

Check Cashing Service Payday Loans

Alternate Business Names
CNG Financial Inc. Great Lakes Specialty Finance, Inc. The 409 Group, Inc.
Additional Information

CNG Financial Corporation is the parent company for all Check 'N Go locations.

Industry Tips
Check Cashing Companies

Customer Review Rating plus BBB Rating Summary

Check N Go has received 3.78 out of 5 stars based on 13 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.