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BBB Accredited Business since

Coit Services

Phone: (888) 949-2648 Fax: (513) 326-3852 View Additional Phone Numbers 10280 Chester Rd, Cincinnati, OH 45215 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This business offers cleaning services for your home, business, or insurance company, including carpet  cleaning, drapery cleaning, furniture cleaning, rug cleaning, air duct cleaning, and tile and grout cleaning 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Coit Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Coit Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Coit Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1967 Business started: 01/01/1950 in OH Business incorporated 10/01/1972 in OH
Type of Entity


Business Management
Mr. Keith Desserich, Partner Mr. Douglas Desserich, Partner
Contact Information
Principal: Mr. Keith Desserich, Partner
Related Businesses
Coit Services RestorAid Disaster Restoration
Business Category

Carpet & Rug Cleaners Drapery & Curtain Cleaners Duct Cleaning Fire & Water Damage Restoration Furniture Cleaning Air Duct Cleaning

Products & Services

Coit Services sells the following brand(s): Coit

Coit Services offers the following product(s): Coit

Method(s) of Payment
Cash, check or credit card.  Business credit is accepted for commercial accounts with approved credit application or history of cleaning.
Refund and Exchange Policy

Our guarantee includes RECLEANING if you are unhappy with the cleaning results, a REFUND of itemized charges applicable to the areas that do not meet satisfaction after recleaning, a REPAIR if any items are damaged without customer acknowledgement of delicate nature, or we pledge to RECTIFY with a refund of the fair market value of an item that we damage without a customer risk acknowledgement.

Alternate Business Names
Velco Inc.
Business Management

Keith Desserich is also identified in BBB files as the President/General Manager of Restoraid Restoration. A separate report on Restoraid is available upon request.

Industry Tips
Duct Cleaning Tips
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.