BBB Accredited Business since
Phone: (513) 932-9007 Fax: (513) 933-8232 View Additional Phone Numbers Hangar 8-J Warren County Airport, Lebanon, OH 45036 View Additional Web Addresses
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This business offers hot air balloon rides, sales, repairs & instruction year round, in additional to aerial advertising, company promotions, and tethers.
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A BBB Accredited Business since
BBB has determined that Gentle Breeze Hot Air Balloon Company, Ltd. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Gentle Breeze Hot Air Balloon Company, Ltd. include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Laurie Givin, Owner
Balloons - Manned Sightseeing Tours Gift Certificates/Cards Aircraft Rebuilding Advertising - Aerial Aircraft Charter, Rental & Lease
Products & Services
Gentle Breeze Hot Air Balloon Company, Ltd. sells the following brand(s): Lindstand Hot Air Balloons
Gentle Breeze Hot Air Balloon Company, Ltd. offers the following product(s): Champagne Flutes , Hats, Souvenir photos on USB stick , T-shirts
Method(s) of PaymentAll major credit cards, checks, pay pal and cash
Refund and Exchange PolicyAll flights are a shared basket ride unless upgraded to an exclusive flight.
· Ride tickets extended beyond the expiration date subject to current rates, regardless of any previous discounted pricing, discounted cards or extensions.
· No refund of any kind is made after the expiration date.
· Refunds issued within 30 days of the original purchase date – NO EXCEPTIONS.
· A $50.00 per person non-refundable reservation fee retained on any refund.
· Refunds are made to the original purchaser ONLY.
· NO REFUNDS for a reservation cancelled within 72 hours; however a company discretionary alternate reservation date may be accepted with limitations. Any rescheduling less than 72 hours prior to scheduled flight/tether date will result in an additional $50 PER PERSON rescheduling fee.
· Not showing for a flight on the scheduled day & time results in forfeited fares & the ticket used.
· In the event that a flight cancels due to inclement weather, rescheduling is available by contacting
the business office. In cases where alternate dates are impossible, the above refund policy applies.
· No refunds of any kind will be honored after the original flight date, including
cancellations & postponements due to weather. Ride tickets are transferable.
- The amount paid never expires and may be placed towards a current air fare.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview