Business ProfileforQuality Window Tinting, LLC

I believe my car windows were tinted sometime between fall of 2020 and summer of 2021. Quality as tinted several of my cars in the past, and I have never had any problems. I actually have sent other people to them. This time however, I called them back right after the tinting was done, and ask about the scratch marks in the film at the bottom of the driver side windshield. He told me that it would go away with time. It never did. Now when depending how the sun is shining there is a hazy, dirty, foggy look in the film. I took it to them and he told me that he could not see it. The sun was not shining on it at the time. I have tried everything to clean it, both the inside and the outside, as was suggested by Quality. He also told me that it could be because of the slant of the window that was causing it. I have since talk to another person that dealt with them that had the same problem. Obviously, there is an issue with the brand of film that they are using, and they know it. I called them back again about 2 months ago to get the name of the manufacturer to see if they would help me. They apparently only deal with the companies that use the product. I did fill in the on-line contact info but they have not responded back. I would like for Quality to refund my cost. I have to have the window re-tinted somewhere else that does not use Llmar products. This is a hazard while driving and it is continuing to get worse. Unfortunately, I do not have the receipt, I never had problems with them in the past and did not expect to this time either.