BBB Business Review

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This business is not BBB accredited.

The Robke Automotive Company

Phone: (859) 431-3733 Fax: (859) 655-2858 1051 Dudley Pike, Edgewood, KY 41017 View Additional Email Addresses http://www.gorobke.com

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Description

Robke company offers automobile sales and leasing services.  Robke offers automotive repairs and service, including transmission and diesel.  We are staffed by ASE professionals.  Robke has a collision center and body shop with an on-site rental car facility.  We work directly with your insurance company.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Robke Automotive Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 1955 Business started: 01/01/1952 in KY Business incorporated 10/28/1954 in KY
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Kentucky Motor Vehicle Commission
105 Sea Hero Road, Suite 1, Frankfort KY 40601
http://transportation.ky.gov/mvl/
Phone Number: (502) 573-1000
Fax Number: (502) 573-1003

Type of Entity

Corporation

Business Management
Ms. Debbie Robke, CEO Mr. Ralph C. Robke, Owner
Contact Information
Principal: Ms. Debbie Robke, CEO
Principal: Mr. Ralph C. Robke, Owner
Business Category

Auto Repair & Service Transmissions - Automobile Auto Services Auto Repair & Service - Diesel Auto Parts & Supplies - Custom Wheels/Rims Auto Accessories Auto Warranty Plans Auto Parts & Supplies - Used Auto Parts & Supplies - Rebuilt Auto Dealers - Used Cars Auto Parts & Supplies - New Tire Dealers Truck accessories Auto Body Repair & Painting Auto Detailing Auto Diagnostic Service Auto Renting & Leasing

Products & Services

The Robke Automotive Company sells the following brand(s): Robke sells all models of pre-owned vehicles from Toyota, Honda, Nissan, Infinity, Mercedes, Ford, Chrysler, Dodge, Jeep, Lincoln, Chevrolet, Cadillac, Subaru and are able to locate vehicles to order.

The Robke Automotive Company offers the following product(s): Robke specializes in quality pre-owned vehicles, service, collision repair. We offer Scorpion spray in bed liners and stock OEM quality parts.

Method(s) of Payment
Robke gladly accepts Mastercard, Visa, Discover, Cash and your personal checks.  Robke has a program that requires no interest for up to 6 months.
Alternate Business Names
Robke Automotive
Out of Business

Robke Automotive closed in September 2012.

Industry Tips
Car, New or Used, Buying
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in the Cincinnati Area, Southern Ohio, Northern Kentucky, Southeastern Indiana. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.